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For Companies At a Glance
- Tasks: Manage office operations and support HR functions while fostering a vibrant workplace culture.
- Company: Join a leading Global Beauty Group known for its innovative products and dynamic work environment.
- Benefits: Enjoy a collaborative atmosphere, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a team that values engagement, creativity, and making a positive impact in the workplace.
- Qualifications: Previous office management or HR experience is essential; strong organisational and communication skills are a must.
- Other info: Ideal for those who thrive in a fast-paced environment and love planning events.
The predicted salary is between 36000 - 60000 £ per year.
A leading Global Beauty Group is seeking an Employee Relations Advisor and Office Manager to be based in their offices in London. To act as an HR Advisor and also manage reception, diaries, travel, meetings and maintain an efficient office environment. Provide administrative and clerical support to General Manager and the HR team. To grow the business in line with Company Forecasting.
Responsibilities:
- HR Advisor:
- Facilitate onboarding and induction processes.
- Advise managers on handling underperformance or development issues.
- Manage disciplinary files and actions, resolve workplace-related conflicts, and investigate complaints.
- Monitor sick leave, maternity/paternity leave, and other absences.
- Support managers in managing long-term absence cases.
- Help implement and interpret HR policies and procedures.
- Ensure consistency and legal compliance in HR practices.
- Provide advice to employees on HR policies, procedures, and employment matters.
- Act as the first point of contact for employee queries.
- Organize work socials to foster team engagement building the professional networks within the different areas.
- Coordinate corporate events, such as Christmas Parties, team building activities, etc.
- Answer general calls and calls to General Manager, take and distribute messages.
- Maintain & co-ordinate Calendar of General Manager & Other Senior Managers.
- Co-ordinate and organise appointments and meetings as directed by General Manager.
- Arrange work events, take minutes at meetings as directed by GM.
- Organise travel & accommodation arrangements for staff as directed by Senior Managers.
- Greet visitors and direct them to the correct staff member.
- Prepare refreshments and lunches for meetings as directed by Senior Managers.
- Receive, sort and distribute or direct incoming mail/deliveries.
- Assist in preparing outgoing mail for distribution, including arranging deliveries.
- Filing, scanning and copying of documents as directed.
- Maintain office IT and storage systems with assistance from Group IT Dept.
- Maintain documents, reports and correspondence as directed by General Manager.
- Perform work related errands as requested by General Manager.
- Monitor and maintain general office supplies. Ensure Health & Safety Audits are held and worked on if any improvement is advised.
- Ensure office areas are clean and tidy, Healthy Snacks are provided regularly.
- Arrange and collect couriers as required.
Experience and Competences:
- Previous office management and/or employee relations experience is essential.
- Valuable experience in travel management and work events planning.
- To be collaborative, competent, engaging, be pro-active, and have a friendly/approachable demeanour.
- Business College training is an advantage.
- Competent computer skills including Word, Excel & PowerPoint.
- Numerical and literacy skills.
- Excellent organisation and planning skills.
- Work management and prioritising.
- Excellent verbal and written communication.
- Ability to solve problems.
- Accuracy and attention to detail.
- Reliability and flexibility.
- Brand industry experience, but not essential.
- Flexible and with strong team spirit.
- Analytical thinking.
Contact Detail:
Catenon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager & HR Support
✨Tip Number 1
Network with professionals in the beauty industry, especially those who work in HR or office management roles. Attend industry events or join relevant online groups to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with common HR policies and procedures, particularly those related to employee relations and performance management. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 3
Showcase your organisational skills by preparing a mock calendar or schedule that highlights how you would manage multiple tasks and priorities in the office. This practical demonstration can set you apart from other candidates.
✨Tip Number 4
Research the company’s recent initiatives or events, especially those related to employee engagement and office culture. Being able to discuss these topics during your interview will show your genuine interest in the company and its values.
We think you need these skills to ace Office Manager & HR Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and HR support. Use keywords from the job description, such as 'employee relations', 'onboarding', and 'office management' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your ability to manage both HR and office tasks. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for this role, such as organisation, communication, and problem-solving. Provide examples of how you've demonstrated these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Office Manager role.
How to prepare for a job interview at Catenon
✨Showcase Your HR Knowledge
Make sure to brush up on HR policies and procedures relevant to the role. Be prepared to discuss how you've handled employee relations issues in the past, as this will demonstrate your capability to advise managers effectively.
✨Demonstrate Organisational Skills
Since the role involves managing calendars, meetings, and office supplies, be ready to provide examples of how you've successfully organised similar tasks in previous positions. Highlight your attention to detail and ability to prioritise.
✨Engage with Employee Engagement Ideas
Think of creative ways to foster team engagement and be ready to share your ideas during the interview. Discuss any past experiences where you organised work socials or corporate events, as this shows your proactive approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare examples of how you've resolved workplace conflicts or managed underperformance, as these are key aspects of the role.
