Dispatch Officer

Dispatch Officer

Belfast Full-Time 15000 - 35000 £ / year (est.) No home office possible
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Job Description

Based in South Belfast, our client operates in the construction sector and is currently seeking a Dispatch Officer to join their Transport team.

This is a customer focussed role – the successful Dispatch Officer will liaise with customers, transport, sales and operations personnel to ensure efficient dispatch of goods to customers.

Responsibilities:

  • Carry out all despatch duties in an efficient and effective manner. Ensure correct business procedures are strictly adhered to
  • Deal with customers in a helpful and courteous manner whilst maintaining high levels of professionalism at all times
  • Schedule deliveries to maximise efficiency of loads
  • Review allocation of loads to ensure planned as per customer schedule
  • Coordinating customer deliveries with the relevant customer and Internal Sales
  • Keep the dispatch office tidy and secure
  • Record and pass on customer sales enquiries to the appropriate department
  • Record customers complaints and pass on to relevant manager to deal with effectively
  • Be proactive in seeking service improvement opportunities
  • Criteria:

  • Previous dispatch / logistics experience OR strong administrative experience with a willingness to learn
  • Proficient in MS Office with a good working knowledge of MS Excel and Word
  • Valid driving licence.
  • Salary on offer is in the region of £25k depending upon experience. The role comes with an excellent benefits package including life insurance, healthcare cash scheme and pension.

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    Contact Detail:

    Energis Recruitment Ltd Recruiting Team

    Dispatch Officer
    Energis Recruitment Ltd
    Location: Belfast

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