At a Glance
- Tasks: Collaborate with teams to optimise Salesforce and support user adoption.
- Company: Join a global leader in business transformation using Salesforce.
- Benefits: Enjoy a hybrid work model and competitive salary of £65,000 to £75,000.
- Why this job: Be a key player in driving impactful change and enhancing business processes.
- Qualifications: Must have Salesforce Admin Certification and 3+ years as a Business Analyst.
- Other info: Experience with Agile methodologies and additional Salesforce certifications is a plus.
The predicted salary is between 52000 - 78000 £ per year.
Location: London/ hybrid
Salary: £65,000 to £75,000
Mason Frank are proud to partner with a global end user who are looking to hire an experienced Salesforce Business Analyst. This role would suit a dynamic and detail-oriented Salesforce Business Analyst who is passionate about leveraging Salesforce to drive business transformation.
The SF BA acts as a key liaison between business stakeholders and technical teams, you’ll play a pivotal role in optimizing the Salesforce platform to meet their evolving business needs.
Key Responsibilities- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional Salesforce solutions.
- Configure and maintain Salesforce objects, workflows, validation rules, and reports.
- Support user adoption through training, documentation, and ongoing support.
- Partner with developers and admins to implement scalable solutions.
- Conduct regular system audits and prepare for Salesforce releases.
- Salesforce Administrator Certification (ADM 201) – mandatory.
- 3+ years of experience as a Business Analyst, with at least 2 years focused on Salesforce.
- Strong understanding of Salesforce best practices and functionality.
- Excellent communication and stakeholder management skills.
- Experience with tools like Jira, Confluence, or similar is a plus.
- Experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
- Knowledge of Agile methodologies.
- Additional Salesforce certifications (e.g., Business Analyst, Advanced Admin).
Salesforce Business Analyst (Certified Admin) employer: Mason Frank International
Contact Detail:
Mason Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst (Certified Admin)
✨Tip Number 1
Network with professionals in the Salesforce community. Attend local meetups or online webinars to connect with other Salesforce Business Analysts and learn about their experiences. This can help you gain insights into the role and potentially lead to referrals.
✨Tip Number 2
Showcase your Salesforce expertise by participating in relevant forums or contributing to discussions on platforms like LinkedIn. Sharing your knowledge can help you stand out as a knowledgeable candidate and attract the attention of hiring managers.
✨Tip Number 3
Familiarise yourself with the specific tools mentioned in the job description, such as Jira and Confluence. Having hands-on experience with these tools can give you an edge during interviews and demonstrate your readiness for the role.
✨Tip Number 4
Prepare for potential interview questions by reviewing common scenarios that a Salesforce Business Analyst might face. Think about how you would approach gathering requirements or resolving stakeholder conflicts, as this will show your problem-solving skills.
We think you need these skills to ace Salesforce Business Analyst (Certified Admin)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Analyst, particularly focusing on your Salesforce expertise. Include specific projects where you've optimised Salesforce solutions and mention your Salesforce Administrator Certification prominently.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leveraging Salesforce to drive business transformation. Mention how your skills align with the key responsibilities outlined in the job description, and provide examples of how you've successfully collaborated with stakeholders in the past.
Highlight Relevant Experience: When detailing your work experience, focus on your 3+ years as a Business Analyst and specifically emphasise the 2 years spent working with Salesforce. Use metrics to demonstrate your impact, such as improvements in user adoption or efficiency gains from your Salesforce configurations.
Showcase Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, consider including a section in your application that highlights instances where you've effectively communicated complex technical information to non-technical stakeholders.
How to prepare for a job interview at Mason Frank International
✨Showcase Your Salesforce Knowledge
Make sure to highlight your Salesforce Administrator Certification and any relevant experience you have. Be prepared to discuss specific projects where you've optimised the Salesforce platform, as this will demonstrate your expertise and understanding of best practices.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to translate business needs into functional solutions. Think of examples from your past experience where you've successfully collaborated with stakeholders to gather requirements and implement changes.
✨Demonstrate Communication Skills
As a Business Analyst, strong communication is key. Practice articulating complex ideas clearly and concisely. Be ready to explain how you've managed stakeholder relationships and facilitated discussions between technical teams and business users.
✨Familiarise Yourself with Agile Methodologies
If you have experience with Agile, be sure to mention it during the interview. Discuss how you've applied Agile principles in your previous roles, especially in relation to Salesforce projects, as this could set you apart from other candidates.