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- Tasks: Engage with clients to ensure smooth delivery of Pega Cloud services.
- Company: Join Pegasystems, a leader in innovative cloud technology solutions.
- Benefits: Enjoy competitive pay, bonuses, equity options, and a flexible work environment.
- Why this job: Be part of a dynamic team driving cloud innovation and client success.
- Qualifications: Passion for cloud tech, familiarity with AWS/GCP, and strong communication skills required.
- Other info: This is a full-time role with opportunities for continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Cloud Network Fellow role at Pegasystems. Meet Our Team: The Cloud Accelerator Group is responsible for engaging with Pega’s clients to ensure the timely delivery of Pega Cloud. The team is made up of some of the most technical and experienced staff in Pega. The group is responsible for driving strategy and execution of completing Pega’s journey to an as-a-Service software company. As part of this group, you will interact with all parts of Pega - GTM, Cloud Engineering, Service Assurance, Sales, Partners, and Clients.
Your role’s focus will be on two of the key focus areas for Pega’s Chief Cloud Officer – accelerating our client’s move to Pega as-a-Service and upgrading existing clients to the latest as-a-Service infrastructure.
Picture Yourself At Pega: You will be part of a highly innovative company changing how companies work and optimize their outcomes. In this role, you will be one of the most critical teams to get our clients live on their Pega Cloud Environments and give them an excellent beginning experience. This team will have tremendous visibility inside the company because you will be critical to the success of the key Pega Goals. You will advise clients on the design of their connectivity solution to Pega Cloud based on our standard connectivity options and facilitate the setup and testing between the client and Cloud Operations.
What You’ll Do At Pega:
- Engage with our client's IT departments to build relationships to explain to clients what we offer from cloud connectivity and provide technical feedback and suggestions about integration with their infrastructure.
- Work on time-sensitive delivery of the connectivity required for us to go live with our Pega Cloud offering with various support and operations teams including support of the Global Service Assurance as a Service Upgrade engagement.
- Provide feedback to Cloud Network Engineering for any enhancements we need to make to our connectivity options.
- Work with engineering leads to translate client feedback on services that automate service delivery, management, client self-service, and operations.
- Collaborate to identify and prioritize client requests, based on unique needs for the client connectivity.
- Develop documentation for deployment procedures and processes.
- Work with Cloud Operations on the go live for Pega Cloud environments for our clients.
- Work with the Global Service Assurance Team on connectivity for Cloud 2 to 3 updates.
- Work with pre-sales architects, solutions consultants, and account executives as an active, customer-facing member of the sales team to drive our clients to upgrade to Pega-as-a-Service.
Who You Are: Passionate about cloud technologies and are familiar with AWS and GCP core concepts and services. Experienced with infrastructure-as-code tools such as Terraform and CloudFormation. Familiarity with scripting languages such as Python and Lambda. Have knowledge of Linux operating systems and system administration. Understand cloud networking concepts and best practices. Strong analytical and problem-solving skills. Excellent communication and teamwork skills in keeping with a customer-facing role. 10+ years of relevant experience in cloud technology.
What You’ve Accomplished: Experience automating Cloud Networking Configurations tasks using services such as AWS Lambda or GCP Cloud Functions. Working experience with AWS networking services like PrivateLink, VPC Networking and Private DNS (knowledge of GCP Private Service Connect is a plus). Understanding of VPC, subnets, security groups, and network ACLs. Understanding of networking concepts (routing, subnetting, etc.). Knowledge of containerization and orchestration services like ECS, EKS, and Fargate. Experience with infrastructure-as-code tools like AWS CloudFormation, Terraform, or AWS CDK. Understanding of DevOps practices and tools, including version control systems (e.g., Git). Bachelor’s degree in computer science, Information Technology, or a related field. Proven strong communicator with ability to present to a mixed audience of technical and non-technical people.
Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products. Continuous learning and development opportunities. An innovative, inclusive, agile, flexible, and fun work environment. Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.
Cloud Network Fellow employer: Pegasystems
Contact Detail:
Pegasystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Network Fellow
✨Tip Number 1
Familiarise yourself with Pega's cloud offerings and their unique selling points. Understanding how Pega Cloud differentiates itself in the market will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Pegasystems on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on your knowledge of AWS and GCP services, especially those related to networking. Being able to discuss specific tools and technologies during your interactions will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-world examples. Think of scenarios where you've successfully tackled challenges in cloud networking, as this will resonate well with the technical nature of the role.
We think you need these skills to ace Cloud Network Fellow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cloud technologies, particularly with AWS and GCP. Emphasise your familiarity with infrastructure-as-code tools like Terraform and CloudFormation, as well as any scripting languages you know.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cloud technologies and how your skills align with the role. Mention specific experiences that demonstrate your problem-solving abilities and teamwork skills, especially in customer-facing situations.
Showcase Relevant Projects: If you have worked on projects involving cloud networking configurations or automation using AWS Lambda or GCP Cloud Functions, be sure to include these in your application. Highlight your understanding of networking concepts and any experience with containerization services.
Prepare for Technical Questions: Anticipate technical questions related to cloud networking, VPCs, and security groups. Be ready to discuss your experience with DevOps practices and tools, as well as your ability to communicate complex ideas to both technical and non-technical audiences.
How to prepare for a job interview at Pegasystems
✨Show Your Passion for Cloud Technologies
Make sure to express your enthusiasm for cloud technologies during the interview. Discuss your familiarity with AWS and GCP, and share any personal projects or experiences that highlight your passion and knowledge in this area.
✨Demonstrate Technical Expertise
Be prepared to discuss your experience with infrastructure-as-code tools like Terraform and CloudFormation. Highlight specific examples of how you've used these tools to automate cloud networking configurations, as this will showcase your technical skills relevant to the role.
✨Communicate Clearly and Effectively
Since this role involves client interaction, practice explaining complex technical concepts in simple terms. Be ready to demonstrate your communication skills by discussing how you would explain cloud connectivity options to a non-technical audience.
✨Prepare for Problem-Solving Scenarios
Expect to face problem-solving questions related to cloud networking concepts. Brush up on your knowledge of VPCs, subnets, and security groups, and be ready to walk through your thought process when tackling hypothetical scenarios presented by the interviewers.
