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- Tasks: Drive online store performance and enhance customer journey through collaboration and optimisation.
- Company: Join a growing retail brand focused on e-commerce, innovation, and customer experience.
- Benefits: Enjoy flexible hybrid working, competitive salary, and clear career progression opportunities.
- Why this job: Shape the company's online growth in a supportive, collaborative culture with exciting challenges.
- Qualifications: Experience with e-commerce platforms, digital marketing, and strong analytical skills required.
- Other info: Ideal for those passionate about data-driven decision making and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Executive to help scale their digital performance.
The Role
As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy - collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns. This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.
What You’ll Be Doing
- Manage online merchandising, promotions, and product placement to maximise sales
- Analyse website performance, user behaviour and sales data to drive improvements and conversions
- Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
- Ensure high standards in UX, navigation, and functionality across the online store
- Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
- Run A/B testing and CVR optimisation projects to boost engagement and conversion
- Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
- Ensure the website reflects brand values and delivers consistent, high-quality messaging
- Use analytics tools to report on site performance, ROI, and customer behaviour
- Stay up to date with e-commerce trends and recommend new tools or strategies for growth
What We’re Looking For
- You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience.
- You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.
- Experience working with e-commerce platforms - ideally Shopify
- Familiarity with email marketing tools like Klaviyo
- Good understanding of UX principles, conversion optimisation and website analytics
- Comfortable working cross-functionally and managing agency partners
- Strong attention to detail and ability to deliver at pace
- Background in digital marketing or tech is advantageous
Why You’ll Love This Role
- A flexible, hybrid working setup based near Totnes
- The opportunity to directly shape the company’s online growth and customer experience
- A supportive team and a collaborative, open-minded culture
- Clear scope for career progression and skill development
- Competitive salary, with room to flex for candidates bringing additional value
Ecommerce Executive employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Familiarise yourself with the e-commerce platforms, especially Shopify, as this is a key requirement for the role. Consider exploring online tutorials or forums to deepen your understanding of its functionalities and best practices.
✨Tip Number 2
Stay updated on the latest e-commerce trends and tools. Follow industry blogs, attend webinars, or join relevant online communities to gather insights that you can discuss during your interview, showcasing your proactive approach.
✨Tip Number 3
Prepare to demonstrate your analytical skills by reviewing case studies or examples of how you've used data to drive improvements in previous roles. Be ready to share specific metrics or outcomes that highlight your impact.
✨Tip Number 4
Network with professionals in the e-commerce space, particularly those who have experience with digital marketing and UX principles. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, digital marketing, and any specific platforms like Shopify. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and how your skills align with the company's goals. Mention specific examples of past successes in driving online sales or improving customer experiences.
Showcase Analytical Skills: Since the role involves analysing website performance and user behaviour, include examples of how you've used data to drive decisions in previous roles. Highlight any tools you are familiar with, such as Google Analytics.
Demonstrate Collaboration Experience: The position requires working cross-functionally, so provide examples of how you've successfully collaborated with different teams, such as marketing, design, or fulfilment, to achieve common goals.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your E-commerce Knowledge
Make sure to brush up on the latest e-commerce trends and tools, especially those relevant to the role like Shopify and Klaviyo. Demonstrating your understanding of these platforms will show that you're ready to hit the ground running.
✨Prepare Data-Driven Examples
Be ready to discuss specific instances where you've used data to drive decisions or improve performance. Highlight any A/B testing or conversion optimisation projects you've worked on, as this aligns perfectly with what the company is looking for.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated in the past. This could include working with marketing, design, or fulfilment teams to achieve a common goal.
✨Demonstrate Your Passion for Customer Experience
The company values a seamless customer journey, so express your enthusiasm for enhancing user experience. Share ideas on how you would approach improving site functionality and customer engagement based on your previous experiences.
