Luggage Porter

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Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more…

Free meals on duty.

Uniform offered and dry cleaned.

Discounted employee friends & family rates at Arora Hotels.

Food and beverage discounts.

Christmas gifts and employee parties.

Introduce a friend scheme.

Wage stream.

Employee assistance programme.

Arora star employee recognition.

Long service recognition award.

About us…

With 710 spacious, soundproofed bedrooms, amazing runway views, and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travelers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, business centre, and on-site parking with ample spaces for both guests and employees of the hotel.

A bit about what you will do…

Luggage porters in our team provide a warm welcome to our guests, assisting with their luggage and fulfilling their requests promptly and efficiently. They are instrumental in creating a memorable stay for each of our guests.

Greet our guests with a warm welcome and an infectious smile.

Assist our guests in and out of vehicles by opening doors courteously.

Ensure all luggage needs are dealt with promptly and professionally.

Be knowledgeable about the hotel facilities, activities, promotions, and local area to provide accurate information.

Deliver or collect guest packages, messages, and letters from their rooms.

Manage luggage storage room, ensuring luggage is labelled and stored neatly.

More about you…

Providing high-quality service comes naturally to you.

A smart and professional appearance.

You value being part of a team and supporting your colleagues.

Most of all, you will have an approachable, positive, and proactive manner.

Experience in a 4-star hotel in a similar role would be a real advantage.

Grow with us…

We are growing rapidly, and with growth come advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.

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