Team Member - Day & Night Shift

Here at easyHotel, we are now looking to recruit a Team Member at our [location] hotel. Working on a [TBC *part time, permanent basis], you will receive a competitive salary of £[TBC *12.30] per hour.

As our Team Member, your goal is to help ensure our customers have a great experience during their stay with us.

About easyHotel

We are easyHotel, inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel by offering hotels that are simple to book, easy to use, and city-focused; designed for both budget travelers and those wanting to indulge in the city experience.

We are a growing brand, aiming to become a 100-strong pan-European platform within 5 years. Currently, we operate in 11 countries with 42 hotels, including a recent opening in Marseille.

Role & responsibilities:

• Support day-to-day operations
• Be the first point of contact for guests
• Handle guest queries and complaints
• Inspect rooms and communicate issues to maintenance or housekeeping
• Ensure positive guest experiences leading to 5-star reviews
• Manage processes through Apaleo, our hotel booking system

What’s in it for you?

• Competitive salary with bonus and commission
• Opportunities to grow your career within an international team
• Entrepreneurial work environment with involvement across business areas
• Eye Test Vouchers
• Bike to work scheme
• Life Assurance
• Staff discount on hotel stays
• Social events including team outings, summer party, and Christmas event
• Pension scheme
• Commitment to sustainability
• Training and development opportunities
• Employee Assistance Programme including counselling (T&Cs apply)

If you\’re interested in joining us on this journey, we want to hear from you!

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