At a Glance
- Tasks: Engage with guests, manage check-ins/outs, and operate food & beverage outlets.
- Company: Join Hotel Co 51, a fast-growing hotel operator with a fun vibe.
- Benefits: Enjoy health plans, discounted stays, and 28+ holidays annually.
- Why this job: Be part of a vibrant team that values creativity and guest experiences.
- Qualifications: High energy, good communication skills, and some service industry experience preferred.
- Other info: Moxy celebrates originality and offers a playful work environment.
This position is based on a casual contract.
Gross Salary: Β£13.13 per hour
We are looking for a confident communicator who is comfortable in a fast-paced, service-focused role. The ideal candidate is a proactive problem solver and team player, capable of creating a fun and relaxed environment that makes guests feel at home.
Main Tasks & Responsibilities
- Helping guests and creating positive experiences
- Managing hotel room inventory and checking guests in/out in the Moxy way
- Operating Food & Beverage outlets according to Moxy standards
- Handling bills and payments accurately
- Preparing food, cleaning, tidying, restocking, taking deliveries, and organizing BOH areas
- Following all food safety, licensing, and health and safety policies
- Supporting other Crew Members and following directions from Crew Leaders
- Promoting and supporting the Moxy brand & the Marriott Bonvoy loyalty program
Weβre looking for someone with Moxie, which includes:
- High energy and a fearless, do-it-yourself attitude
- Good communication skills and enjoy engaging with guests
- Ability to multitask effectively, balancing hard work with excellent service
- Understanding that being relaxed isnβt the same as being lazy
- Fluency in English (additional languages are a plus!)
Useful Experience
- Experience in the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal travel experience and familiarity with the travel industry
Benefits for You!
- Health Cash Plan
- Discounted room rates for you and your friends and family at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays
*A personality assessment may be part of the recruitment process.*
Receptionist/Bartender (Crew Member) – Casual employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist/Bartender (Crew Member) – Casual
β¨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their playful and relaxed atmosphere will help you align your personality and communication style with what they value in a crew member.
β¨Tip Number 2
Highlight any previous experience in the service industry during your interactions. Being able to share specific examples of how you've created positive guest experiences or handled challenges will demonstrate your capability and confidence.
β¨Tip Number 3
Showcase your multitasking skills by discussing scenarios where you've successfully balanced multiple responsibilities. This is crucial in a fast-paced environment like Moxy, so be ready to provide examples that illustrate your ability to juggle tasks while maintaining excellent service.
β¨Tip Number 4
Engage with the team during your visit or interview process. Building rapport with current crew members can give you insights into the work culture and show your enthusiasm for being part of the Moxy team.
We think you need these skills to ace Receptionist/Bartender (Crew Member) – Casual
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly any roles that involved customer interaction or multitasking. Emphasise skills like communication and problem-solving, which are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your understanding of the Moxy brand.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your ability to work in a fast-paced environment, your knowledge of food safety, and any familiarity with hotel systems like Opera or Micros.
Showcase Your Personality: Since Moxy values a fun and relaxed atmosphere, let your personality shine through in your application. Use a friendly tone and include anecdotes that reflect your high energy and proactive attitude.
How to prepare for a job interview at Hotel Co 51
β¨Show Your Personality
As a Receptionist/Bartender at Moxy, they value a fun and relaxed atmosphere. Be yourself during the interview and let your personality shine through. Share experiences that highlight your ability to create positive guest interactions.
β¨Demonstrate Your Communication Skills
Good communication is key in this role. Prepare examples of how you've effectively engaged with guests or resolved issues in previous jobs. This will show that you can handle the fast-paced environment they expect.
β¨Highlight Your Multitasking Abilities
The job requires balancing various tasks simultaneously. Think of specific instances where you've successfully managed multiple responsibilities, such as serving drinks while checking in guests, and be ready to discuss them.
β¨Familiarise Yourself with Moxy's Brand
Understanding Moxy's unique brand and values will set you apart. Research their playful approach to hospitality and be prepared to discuss how you can contribute to creating that vibrant atmosphere for guests.