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- Tasks: Engage with customers and assist in delivering exceptional food service.
- Company: Wilson Vale is a quality-led contract caterer focused on great food and community.
- Benefits: Enjoy free meals, early finishes on Fridays, and onsite parking.
- Why this job: Join a fun team with excellent career development and a strong work-life balance.
- Qualifications: A positive attitude and strong communication skills are essential; experience is a plus.
- Other info: Your birthday off after one year of service and access to wellbeing support.
The predicted salary is between 20000 - 28000 £ per year.
We are currently recruiting for a Front of House Catering Assistant to join our team at one of our workplace restaurants in Cambridge CB25. This is a permanent position working 33 hours a week, Monday to Friday. Proposed start date 2nd June 2025.
Working pattern: Monday to Thursday 8am to 3pm, Friday 7am to 1pm.
Our kitchen team enjoys full autonomy to craft expressive, seasonal menus made entirely from scratch, using only the freshest ingredients. We take pride in creativity, quality, and a passion for great food.
We are looking for a friendly and enthusiastic individual to join our small team of 4, where we pride ourselves on delivering excellent food and exceptional customer service. This role places a strong emphasis on engaging with our customers during breakfast and lunch service, so we are looking for someone personable, well-presented, and genuinely passionate about hospitality.
Our site serves a varied menu, including hot lunches, Buddha bowls, sandwiches, and a full English breakfast every Friday. In this dynamic role, you will assist with daily service while also:
- Operating a cashless till system
- Maintaining high front-of-house standards
- Providing hospitality for meeting rooms
- Delivering outstanding customer service
- Supporting kitchen operations, including sandwich preparation and baking & decorating cakes
What we are looking for:
- A positive, can-do attitude
- Strong communication skills
- A team player with a passion for food and service
- Previous experience in a similar role is desirable but not essential
- Be highly organised and comfortable working in a high-pressured environment
- Ensure you have high standards of food hygiene and follow the rules of health and safety
- Keep up standards of hygiene and ensure all areas are clean and tidy
- Have excellent customer service and social skills
- Have basic food knowledge
- Be willing to participate and enjoy working as part of the team
SITE BENEFITS:
- Free onsite parking
- A free meal whilst on shift
- Early finish every Friday
- Direct bus route for workers
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
WILSON VALE PERKS:
- Our working hours are some of the best you will find in catering - we are strong believers in work-life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works - Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme - your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items!
- Your Birthday off every year after 1 years’ service.
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind.
Front of House Catering Assistant employer: Wilson Vale
Contact Detail:
Wilson Vale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Catering Assistant
✨Tip Number 1
Familiarise yourself with the menu and offerings at Wilson Vale. Knowing the dishes, especially the seasonal ones, will help you engage with customers and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more comfortable and confident when interacting with customers during your shifts.
✨Tip Number 3
Research the importance of food hygiene and safety standards. Being knowledgeable about these practices will not only impress your potential employers but also ensure you can maintain high standards in the workplace.
✨Tip Number 4
Showcase your enthusiasm for teamwork and collaboration. Prepare examples from past experiences where you've successfully worked as part of a team, as this is crucial for the small team environment at Wilson Vale.
We think you need these skills to ace Front of House Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or catering. Emphasise any customer service roles you've had and showcase your ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for food and hospitality. Mention why you want to work at Wilson Vale specifically and how your values align with theirs.
Highlight Soft Skills: In your application, focus on your communication skills, positive attitude, and ability to work under pressure. These are key traits for the Front of House Catering Assistant role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Wilson Vale
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for food and customer service, as this role requires a genuine passion for engaging with customers.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with customers, it's crucial to showcase your communication skills. Practice clear and friendly responses to common interview questions, and be prepared to discuss how you would handle various customer service scenarios.
✨Highlight Teamwork Experience
This position is part of a small team, so emphasise your ability to work well with others. Share examples from previous roles where you collaborated effectively with colleagues, especially in high-pressure environments.
✨Prepare for Practical Questions
Expect practical questions related to food hygiene and safety standards. Brush up on basic food knowledge and be ready to discuss how you would maintain cleanliness and high standards in a catering environment.
