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- Tasks: Manage customer journeys and ensure top-notch service throughout their experience.
- Company: Join Pickfords, a leading brand in removals and storage with a friendly atmosphere.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive environment.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Two years of customer service experience and a passion for helping others.
- Other info: Candidates must be eligible to work in the UK; equal opportunity employer.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Social network you want to login/join with: We are looking for a dynamic Corporate Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. This is a great opportunity for candidates with at least two years’ customer service experience. A competitive salary will be offered alongside the opportunity to work in a well-established & friendly company. Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. Key responsibilities of our Corporate Move Manager will be to: Be the one point of contact throughout the customer’s journey which involves understanding the customer’s needs and in turn improving the customer’s experience. You will be expected to maintain excellent customer service and communication standards at all times Solve problems and use intuition to resolve any issues from the client Maximise sales opportunities and up-sell products and services to the customer Consistently work to company and legal standards when processing documentation Deal with all administrative enquiries in a professional and timely manner is a must, along with ensuring all documentation is accurately checked before processing Partaking in team meetings and briefings when planned What we’re looking for in our Corporate Move Manager: Customer-centric with the ability to create a great customer experience and build rapport with customers The ability to actively listen The ability to work with others and share best practice Enthusiastic and self-motivated with a positive approach to your work and a “can do” attitude Excellent organisational skills with the ability to prioritise workload Excellent time management, with the ability to work well under pressure A passion for completing all tasks to the highest standard and be driven by results If you feel you have the skills and experience to become our Corporate Move Manager, please send your CV and a covering letter indicating your salary expectation to: – we’d love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. #J-18808-Ljbffr
Corporate Move Manager employer: Pickfords
Contact Detail:
Pickfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Move Manager
✨Tip Number 1
Familiarise yourself with Pickfords' services and values. Understanding their approach to customer service will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare examples from your previous experience that showcase your problem-solving skills and ability to enhance customer satisfaction. Be ready to discuss specific situations where you went the extra mile for a customer.
✨Tip Number 3
Practice active listening techniques. During any interactions, whether in interviews or networking, show that you can listen attentively and respond thoughtfully to questions or concerns.
✨Tip Number 4
Network with current or former employees of Pickfords. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Corporate Move Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, particularly any roles where you took ownership and went the extra mile. Use specific examples that demonstrate your ability to create a great customer experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how it aligns with the role of Corporate Move Manager. Mention your problem-solving skills and provide examples of how you've maximised sales opportunities in previous positions.
Showcase Relevant Skills: Emphasise your organisational and time management skills in both your CV and cover letter. Highlight your ability to work under pressure and prioritise tasks effectively, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure all documentation is accurate and professionally presented, as attention to detail is key in this role.
How to prepare for a job interview at Pickfords
✨Show Your Customer-Centric Attitude
As a Corporate Move Manager, your ability to create a great customer experience is crucial. Be prepared to share examples of how you've gone the extra mile for customers in previous roles, demonstrating your passion for customer service.
✨Demonstrate Problem-Solving Skills
Expect questions about how you handle challenges and resolve issues. Prepare specific scenarios where you successfully solved a problem for a client, showcasing your intuition and ability to think on your feet.
✨Highlight Team Collaboration
Since working with others is key in this role, be ready to discuss your experiences in team settings. Share how you’ve collaborated with colleagues to improve processes or enhance customer satisfaction.
✨Prepare for Time Management Questions
Given the fast-paced nature of the job, interviewers will likely ask about your time management skills. Have examples ready that illustrate how you prioritise tasks and manage your workload effectively under pressure.
