Duty Manager

Duty Manager

London Full-Time 30000 - 35000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a cleaning team to maintain high standards at St. Pancras during night shifts.
  • Company: Join Churchill, a people-focused company dedicated to excellence and team development.
  • Benefits: Enjoy employee ownership, sick pay, 24/7 GP access, and exclusive discounts.
  • Why this job: Be part of a supportive culture that values your growth and contributions.
  • Qualifications: Experience in a supervisory role, knowledge of health and safety regulations required.
  • Other info: Security clearance and drug tests are mandatory for this position.

The predicted salary is between 30000 - 35000 Β£ per year.

Covering 5 locations between London and Kent

Β£29,000 – Β£32,000 per annum depending on experience

Are you a confident and supportive leader with a passion for high standards and team development? We\’re looking for a Cleaning Duty Manager to join our Transport Division between London and Kent . In this role, you\’ll lead a team of Cleaning Operatives helping maintain high cleaning standards across multiple rail sites and ensuring operations run smoothly.

At Churchill Group , we put people and purpose at the heart of everything we do. We\’ll support your development with training, mentoring, and tools to help you succeed and grow with us.

Responsibilities

Supporting and guiding Supervisors and cleaning teams to meet high-quality service and safety standards.

Ensuring team members are trained in health and safety (including HSEQ and machinery use), and that training records are up to date.

Carrying out daily quality audits and reporting findings to the Account Manager.

Helping to recruit and onboard new team members when vacancies arise.

Leading regular staff briefings and monthly safety discussions (toolbox talks).

Key Skills & Experience

Experience in a supervisory or team leadership role, ideally in cleaning, FM, or a similar operational setting.

Knowledge of COSHH, Health & Safety, and (ideally) an IOSH certificate.

A calm, organised approach with the ability to prioritise under pressure. A people-first mindset – you\’re committed to supporting and motivating your team.

Ability to meet vetting requirements, including a 5-year work history check.

What we offer youWe believe in rewarding talent and creating a workplace where everyone feels valued. Here\’s what you\’ll get:

Employee Ownership – You are part of our success!

Company sick pay

24/7 GP access, plus mental health, wellness, financial, and legal support

Two paid volunteering days per year – Give back to a cause that matters to you

Exclusive perks and discounts – More than 250 deals available

Ongoing training and development – From apprenticeships to leadership programs

Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way

Recognition and rewards – Celebrating our shining stars all year round

Our commitment to Equality, Diversity, and Inclusion: Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible talent pool. We\’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Please note that security clearance (DBS) and drug tests are required for this role.

Qualifications

BICS

IOSH – Managing Safety

Keywords

Cleaning Duty Manager

Cleaning Contract Manager

Cleaning Account Manager

Contract Manager

Senior Supervisor

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Duty Manager employer: Churchill Services

At Churchill, we pride ourselves on being an exceptional employer, particularly for the Night Cleaning Duty Manager role at St Pancras. Our commitment to employee development is evident through ongoing training and mentoring, while our inclusive work culture fosters a sense of belonging and recognition. With competitive benefits such as employee ownership, wellness support, and opportunities for community engagement, we ensure that our team members feel valued and empowered to thrive in their careers.
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Contact Detail:

Churchill Services Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the specific cleaning standards and health & safety regulations relevant to the role. Understanding COSHH and having knowledge of health and safety practices will not only boost your confidence but also demonstrate your commitment to maintaining high standards.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about situations where you motivated your team or improved performance, as this will resonate well with the hiring managers looking for a supportive leader.

✨Tip Number 3

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews and discussions.

✨Tip Number 4

Prepare to discuss your experience with quality audits and training processes. Being able to articulate how you've conducted audits or trained team members will highlight your operational expertise and readiness for the responsibilities of a Duty Manager.

We think you need these skills to ace Duty Manager

Leadership Skills
Team Development
Health and Safety Knowledge
COSHH Awareness
IOSH Certification (desirable)
Organisational Skills
Ability to Prioritise Under Pressure
Quality Auditing
Recruitment and Onboarding
Communication Skills
Training and Mentoring
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leadership roles, particularly in cleaning or facilities management. Emphasise any knowledge of health and safety regulations, including COSHH and any certifications like IOSH.

Craft a Strong Cover Letter: In your cover letter, express your passion for high standards and team development. Mention specific examples of how you've supported and motivated teams in previous roles, and how you can bring that experience to the Night Cleaning Duty Manager position.

Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as your ability to conduct quality audits, lead staff briefings, and manage training records. Use bullet points for clarity and impact.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.

How to prepare for a job interview at Churchill Services

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully motivated and developed your team members in the past.

✨Demonstrate Knowledge of Health & Safety

Familiarise yourself with COSHH and health and safety regulations relevant to the cleaning industry. Be ready to explain how you ensure compliance and maintain high safety standards within your team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities under pressure. Think of examples where you've had to prioritise tasks or resolve conflicts within your team, especially during night shifts.

✨Emphasise Your People-First Mindset

Churchill values a supportive approach to team management. Share examples of how you've fostered a positive work environment and supported your team’s development, highlighting any mentoring or training initiatives you've led.

Duty Manager
Churchill Services
Location: London
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