Mainframe CICS System Support/Programmer
Mainframe CICS System Support/Programmer

Mainframe CICS System Support/Programmer

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a global team to support and enhance Mainframe systems.
  • Company: Whitehall Resources is a leading provider of IT recruitment services.
  • Benefits: Enjoy fully remote work and flexible hours on a 6-month contract.
  • Why this job: Be part of a dynamic team, improving system performance and resilience.
  • Qualifications: 10+ years in Mainframe CICS software; strong problem-solving skills required.
  • Other info: Diversity and inclusion are core values; all qualified applicants welcome.

The predicted salary is between 43200 - 72000 £ per year.

Whitehall Resources require a Mainframe CICS System Support/Programmer to work with a key client on a 6 month initial contract.

Fully remote.

Inside IR35.

As a CICS System Programmer, the candidate will be part of a Global team responsible for building, configuring, and maintaining the clients Mainframe systems availability, efficiency, and resilience, underpinned by the architectural principle of cloned infrastructure, system configurations, applications.

Key Responsibilities:

  • Perform Mainframe CICS software upgrades coupled with administration and tuning to support Mainframe environments. Current version is CICS 5.6.
  • Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster.
  • Analyse new versions of CICS for functionality improving systems performance and reduce cost.
  • Tracking and analysing performance and resource utilization of CICS systems. Recommend changes, upgrades, and enhancements based on the technical analysis.
  • Perform problem diagnostics and resolutions as well.
  • Participate in incident and problem management activities related to applications and CICS.
  • Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a 'can-do' attitude.
  • Execute project and internal initiative responsibilities as assigned or delegated.
  • Walking ahead by being enthusiastic and responsible for strengthening and developing system skills.
  • Develop and maintain operational documentation, best practices, and run books for the operational platform.
  • Upskill junior systems programmers.

Mandatory Skills:

  • Have 10+ years of experience of installing and/or customizing Mainframe CICS software in Large Data sharing environments.
  • Have 5+ years of experience with CICSplex and CICS Explorer to manage CICS systems.
  • Solid understanding of resource definitions and its dependencies.
  • CF structures and its practical use in a business environment.
  • Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS.
  • Experience in cloning and sunsetting CICS regions.
  • Basic understanding of CICS security with RACF.
  • Exposure to working with SMF 110 records and its practical application in terms of problem determination.
  • Strong problem determination skills in both system and application areas.
  • Proficient in working with high availability environment along with alignment to process (ITIL).
  • Experience working with and maintaining other vendor tools for CICS as well as exposure to common z/OS tools like SDSF RMF etc.
  • Experience with automating CICS events via CICSplex RTA and/or system automation tools on z/OS.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

Mainframe CICS System Support/Programmer employer: Whitehall Resources Ltd

At Whitehall Resources, we pride ourselves on being an exceptional employer, offering a fully remote work environment that promotes flexibility and work-life balance. Our inclusive culture fosters collaboration and innovation, while providing ample opportunities for professional growth and development within a global team of experts. Join us to be part of a dynamic organisation that values diversity and empowers you to enhance your skills in a supportive setting.
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Contact Detail:

Whitehall Resources Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mainframe CICS System Support/Programmer

✨Tip Number 1

Familiarise yourself with the latest CICS versions and features, especially CICS 5.6, as this knowledge will be crucial during interviews. Being able to discuss recent upgrades or enhancements can demonstrate your proactive approach and technical expertise.

✨Tip Number 2

Network with professionals in the mainframe community, particularly those who work with CICS systems. Engaging in forums or LinkedIn groups can provide insights into industry trends and may even lead to referrals for the position.

✨Tip Number 3

Prepare to showcase your problem-solving skills by reviewing common issues faced in CICS environments. Be ready to discuss specific examples from your past experience where you successfully diagnosed and resolved problems.

✨Tip Number 4

Highlight your experience with automation tools and processes, as this is a key aspect of the role. Be prepared to discuss how you've implemented automation in previous positions to improve efficiency and reduce downtime.

We think you need these skills to ace Mainframe CICS System Support/Programmer

Mainframe CICS Software Installation
CICSplex Management
CICS Explorer Proficiency
Resource Definition and Dependency Analysis
CF Structures Understanding
Omegamon Experience
Fault Analyzer Skills
IPCS Basic Dump Analysis
CICS Region Cloning and Sunsetting
CICS Security with RACF Knowledge
SMF 110 Records Application
Problem Determination Skills
High Availability Environment Experience
ITIL Process Alignment
Vendor Tools Maintenance for CICS
Common z/OS Tools Familiarity (SDSF, RMF)
CICSplex RTA Automation
System Automation Tools on z/OS

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Mainframe CICS software, particularly your 10+ years of installation and customisation in large data sharing environments. Include specific examples of your work with CICSplex and CICS Explorer.

Craft a Strong Cover Letter: In your cover letter, emphasise your problem determination skills and your ability to provide high-level technical support. Mention your experience with tools like Omegamon and Fault Analyzer, as well as your understanding of CICS security with RACF.

Showcase Relevant Skills: Clearly list your mandatory skills in your application. Highlight your experience with automating CICS events and working in high availability environments, as these are crucial for the role.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a technical role like this.

How to prepare for a job interview at Whitehall Resources Ltd

✨Showcase Your Technical Expertise

Be prepared to discuss your extensive experience with Mainframe CICS software, particularly your familiarity with CICS 5.6 and CICSplex. Highlight specific projects where you've successfully installed or customised CICS in large data-sharing environments.

✨Demonstrate Problem-Solving Skills

Expect questions that assess your problem determination skills. Prepare examples of how you've diagnosed and resolved issues in both system and application areas, especially in high-availability environments.

✨Emphasise Collaboration and Communication

Since the role involves working with global teams and vendors, be ready to discuss how you've encouraged collaboration in past roles. Share instances where your 'can-do' attitude helped facilitate teamwork and project success.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions related to incident and problem management. Think about how you would handle specific situations involving CICS systems and be ready to articulate your thought process clearly.

Mainframe CICS System Support/Programmer
Whitehall Resources Ltd
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