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- Tasks: Engage with customers, analyse data, and improve asset productivity.
- Company: Join CHEP, a leader in sustainable logistics with over 100 years of global impact.
- Benefits: Enjoy a company car, annual bonuses, flexible working, and generous holiday options.
- Why this job: Make a real difference while building relationships and driving performance improvements.
- Qualifications: Must have a full driver's licence and two years in a customer-facing role.
- Other info: We value inclusivity and encourage all candidates to apply.
The predicted salary is between 28800 - 43200 £ per year.
Permanent, full time Field based in Milton Keynes, Bedford, Brackley, Luton, Coventry. Excellent salary, company car, bonus & benefits.
Retail Territory Managers thrive on complex problems that often result in negotiations. They enjoy visiting customers and building relationships to understand the nuances of their business and how we can better support them at CHEP. They are excited by potential connections, performance improvements in their accounts and using reports alongside digital data to complete root cause analysis within their customer portfolio.
The purpose is to build great relationships with our customers, educate them about CHEP and ensure we can work together to maintain/improve our asset productivity targets and measures. Your visits will be created via data driven triggers in which we will target specific customers to ensure CHEP assets are free from misuse and returned to CHEP, or re-use paid for.
You are a person who enjoys training and influence to ensure the CHEP service is delivered, leading to improved customer satisfaction and CHEP collection performance. This is a role that empowers you to use your soft skills to keep your customers close and encourage the right behaviours. You are motivated by everyday interactions, data driven conversations, variety and seeing the positive impact of your actions across the business.
CHEP is a flagship industry player and one of the world's most sustainable logistics businesses. In joining us, you'll be part of an established and progressive business that's achieved financial growth over its 100 years trading across the globe and continually invests into our people and customers.
Do you offer...?
- A full driver's license
- Two years experience in a customer facing role
- Customer Service/Account Management in a service company or FMCG sector where analysis and attention to detail is a key success
The Perks...?
- Certified Top 17 Global Employers
- Excellent career progression
- Annual bonus (typically 10%) based on company and individual performance
- Company Car
- Generous Share Scheme
- Private healthcare (single cover)
- Company laptop, tablet and phone
- Field based/flexible working
- 25 days holiday, plus statutory holidays and the option to buy and sell 5 additional days leave each year
- Three volunteer days
- Up to 7.5% company pension
- Life Assurance
- Employee Assistance Programme
- Numerous retail discounts
Interested...? Apply by submitting an up-to-date CV tailored to this opportunity. We look forward to hearing from you!
As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.
Retail Territory Manager in Milton Keynes employer: CHEP
Contact Detail:
CHEP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Territory Manager in Milton Keynes
✨Tip Number 1
Familiarise yourself with CHEP's business model and sustainability initiatives. Understanding how they operate and their commitment to the environment will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Prepare examples of your past experiences where you've successfully built customer relationships or improved service delivery. Highlighting these instances will demonstrate your ability to thrive in a customer-facing role.
✨Tip Number 3
Brush up on your data analysis skills, as this role involves using reports and digital data for decision-making. Being able to discuss how you've used data to drive performance improvements will set you apart.
✨Tip Number 4
Network with current or former employees of CHEP on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that could be beneficial during your application process.
We think you need these skills to ace Retail Territory Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or account management, especially in the FMCG sector. Emphasise your analytical skills and any achievements that demonstrate your ability to improve performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building relationships and solving complex problems. Mention specific examples of how you've used data to drive decisions and improve customer satisfaction in previous roles.
Highlight Soft Skills: In your application, emphasise your soft skills such as communication, negotiation, and training abilities. These are crucial for the Retail Territory Manager role, so provide examples of how you've successfully used these skills in past positions.
Show Enthusiasm for CHEP: Demonstrate your understanding of CHEP's role in the global supply chain and your enthusiasm for their sustainability initiatives. This will show that you align with their values and are genuinely interested in contributing to their mission.
How to prepare for a job interview at CHEP
✨Know Your Customer
Before the interview, research CHEP's customer base and understand their needs. Be prepared to discuss how you can build relationships and improve customer satisfaction based on your findings.
✨Showcase Your Analytical Skills
Since the role involves data-driven decision-making, be ready to demonstrate your analytical skills. Bring examples of how you've used data to solve problems or improve performance in previous roles.
✨Prepare for Negotiation Scenarios
Expect to discuss negotiation techniques during the interview. Prepare examples of past negotiations you've successfully navigated, focusing on your approach and the outcomes achieved.
✨Emphasise Soft Skills
Highlight your soft skills, such as communication and relationship-building. Share specific instances where these skills have led to positive results in your previous customer-facing roles.
