Independent Living Housing Officer in Ferndown

Independent Living Housing Officer needed in Ferndown, £16.50phPAYE – Reference: 5270915

Role will cover East Dorset, Ferndown and Verwood area

• As a Housing Officer they will be providing housing management services to customers living within our independent housing properties, taking a holistic approach, ensuring an enhanced service is offered.
• Our aim is to enable our customers to live as independently as possible in their homes, ensuring that additional support is put into place when needed.
• They will be present in the community meeting customers in their homes and will be a dedicated point of contact.
• They may also find themselves, arranging scheme meetings, facilitating social inclusion activities and completing health and safety risk assessments, so no two days will be the same.

You will ideally-

• Come to the role with knowledge of the housing sector and current housing issues. Alongside a strong understanding of the needs of older, disabled and vulnerable customers and the services that can be accessed for them.
• Be able to demonstrate resilience, giving examples of when they have worked in challenging, emotive situations and how theyve been able to apply empathy and patience.
• Will be a natural problem solver, a can do person, always keen to see a task through to the end. Very organised, a strong record keeper and someone who is able to meet deadlines.
• A great communicator, able to adapt their style to the audience and be confident with admin and IT skills, to complete the paperwork element of the role.
• Full UK driving licence and access to a vehicle for work purposes.

This is a full time role on atemporary contract basis

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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