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- Tasks: Manage the entire order process and support sales teams with complex orders.
- Company: Join Ingram Micro, a global leader in technology and supply chain services.
- Benefits: Enjoy competitive pay, commissions, career development, and extensive training opportunities.
- Why this job: Be part of a dynamic team focused on customer success and personal growth.
- Qualifications: Previous experience in customer service or order processing is essential; strong communication skills required.
- Other info: Full training provided on products and access to a vast learning catalogue.
The predicted salary is between 21600 - 36000 £ per year.
Order Management Specialist – Advanced Solutions page is loaded## Order Management Specialist – Advanced Solutionsremote type: In Officelocations: Milton Keynes, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-109853**It\’s fun to work in a company where people truly BELIEVE in what they\’re doing!**Job Description:**Order Management Specialist** **LI****-NA3**Ingram Micro are proud to be partnered with some of the best-in-class manufacturers within the technology segment; Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.As a global expert in technology and supply chain services, Ingram Micro have an integrated and established relationship with our customers – enabling them to operate more efficiently and successfully in the markets they serve.Be your best, working with the best.***About the Job***An exciting opportunity has arisen for a result-driven person to join our Order Management Team on a permanent basis.Our Order Management Team is a crucial part of the success and as the business continues to grow, we need to ensure we are able to effectively manage customers’ orders from receipt to delivery.***What you can expect to be getting up to as an Order Management Specialist;**** Manage the end-to-end order management process* Work collaboratively with our Sales teams, partners, and vendors to support with management of their valuable and complex orders.* Processing orders, identifying the correct processing method to use* Handling order related queries, ETA, licenses, and POD requests* Handling back order and billing* High attention to currency exchange rates and profitability* Support the sales team with P&A, Stock quotes, BID’s***In order to set you up for success, we are looking for the following skills and experience;**** Previous experience in a Customer Service/Administrative/Order Processing environment* A keen eye for attention to detail and accuracy* The ability to communicate effectively, over the phone, via email and face to face* Good PC skills, including Microsoft Office suite, specifically Outlook, Word and Excel.* A desire to learn, grow and develop.***Make an application to join the team!***None of this is achievable without great people, with a complete customer focus.Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, #J-18808-Ljbffr
Order Management Specialist - Advanced Solutions employer: Ingram Micro, Inc.
Contact Detail:
Ingram Micro, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Specialist - Advanced Solutions
✨Tip Number 1
Familiarise yourself with the technology products and services offered by Ingram Micro. Understanding the specifics of brands like Apple, Cisco, and Microsoft will help you communicate effectively with both customers and sales teams.
✨Tip Number 2
Brush up on your order management processes and customer service skills. Being able to demonstrate your knowledge in handling complex orders and queries will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail during any interactions. Since the role requires managing currency exchange rates and profitability, highlighting your meticulous nature can be a great advantage.
✨Tip Number 4
Network with current employees or professionals in the industry. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Order Management Specialist - Advanced Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, order processing, or administrative roles. Use keywords from the job description to demonstrate that you meet the specific requirements for the Order Management Specialist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and ability to communicate effectively. Mention specific examples of how you've successfully managed orders or resolved customer queries in previous roles.
Highlight Technical Skills: Emphasise your proficiency with Microsoft Office, particularly Outlook, Word, and Excel. If you have experience with any order management systems or software, be sure to include that as well.
Show Your Desire to Learn: In your application, express your eagerness to grow and develop within the role. Mention any relevant training or courses you've completed that demonstrate your commitment to professional development.
How to prepare for a job interview at Ingram Micro, Inc.
✨Showcase Your Customer Service Skills
As an Order Management Specialist, you'll be dealing with customers regularly. Highlight your previous experience in customer service or administrative roles during the interview. Share specific examples of how you've effectively handled customer queries and resolved issues.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when processing orders and managing complex requests. Be prepared to discuss how you ensure accuracy in your work. You might even want to mention any tools or methods you use to double-check your work.
✨Familiarise Yourself with Relevant Software
Since good PC skills are essential, make sure you're comfortable with Microsoft Office, particularly Excel and Outlook. If you have experience with order management systems or similar software, be ready to talk about it and how it can benefit the team.
✨Express Your Desire to Learn and Grow
Ingram Micro values associates who are eager to develop their skills. During the interview, convey your enthusiasm for learning and how you plan to grow within the company. Mention any relevant courses or training you've undertaken that align with the role.
