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- Tasks: Lead a team to ensure excellent customer service and achieve sales targets.
- Company: Join a dynamic home & fashion store committed to funding life-saving research.
- Benefits: Enjoy flexible working hours, including weekends, and gain valuable management experience.
- Why this job: Be part of a fast-paced environment where your efforts directly impact the community.
- Qualifications: Experience in customer service and supervisory roles is essential.
- Other info: This role requires physical stamina due to collections and deliveries.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for an opportunity to progress in store management? We are looking for a Department Manager to join our home & fashion store team in Straiton, so we could be the perfect match! What Does This Role Involve As a Department Manager, you support the General Manager with the day-to-day running of the store by leading and supporting staff and volunteers to deliver an excellent customer journey that reflects our values. Department Managers contribute towards the success of their stores by: Ensuring the highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries, and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What Are We Looking For Experience in a customer-facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of the right result, right way. #J-18808-Ljbffr
Department Manager employer: E8surveys.com
Contact Detail:
E8surveys.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager
✨Tip Number 1
Familiarise yourself with our values and mission. Understanding what drives us at StudySmarter will help you align your answers during the interview, showcasing how your personal values resonate with ours.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to lead a team and deliver exceptional customer service. Think about specific situations where you achieved targets or improved team performance.
✨Tip Number 3
Showcase your flexibility and adaptability. Given the fast-paced nature of our stores, be ready to discuss how you've successfully managed changing priorities or worked under pressure in previous roles.
✨Tip Number 4
Research current trends in retail and visual merchandising. Being knowledgeable about the latest strategies can set you apart and demonstrate your commitment to maximising sales through innovative ideas.
We think you need these skills to ace Department Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any supervisory positions you've held. Use specific examples that demonstrate your ability to lead teams and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and customer service. Mention how your values align with those of the company and provide examples of how you've successfully managed teams or projects in the past.
Highlight Relevant Skills: In your application, emphasise skills such as visual merchandising, sales maximisation, and team development. Be sure to mention any experience you have with digital channels, as this is increasingly important in retail.
Show Flexibility: Since the role requires flexibility to work weekends and bank holidays, make sure to mention your availability in your application. This shows that you understand the demands of the position and are willing to meet them.
How to prepare for a job interview at E8surveys.com
✨Showcase Your Customer Service Skills
As a Department Manager, delivering exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for customers, demonstrating your commitment to high standards.
✨Demonstrate Leadership Experience
Highlight your supervisory experience by discussing how you've successfully led teams in the past. Share instances where you motivated staff or volunteers, and how you contributed to their development and success.
✨Be Commercially Driven
The role requires a commercially driven mindset. Prepare to discuss how you've previously maximised sales or implemented new ideas that positively impacted revenue. This shows your understanding of the retail environment.
✨Emphasise Flexibility and Teamwork
Given the fast-paced nature of the store, it's important to convey your flexibility and willingness to work weekends and bank holidays. Discuss how you thrive in team settings and can adapt to changing demands.
