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- Tasks: Serve food and drinks, maintain cleanliness, and ensure excellent customer service.
- Company: Join BaxterStorey, a leader in hospitality, creating unforgettable experiences for clients.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Why this job: Be part of a collaborative team that values growth, diversity, and exceptional service.
- Qualifications: Excellent communication skills, team player, positive attitude, and ability to work under pressure.
- Other info: Flexible hours with weekend shifts; perfect for students looking to gain experience.
Company Description
Catering Assistant in Enfield
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Assistant who strives to exceed expectations at every turn.
The role is 2 days over the weekend work will be requested. Occasional evening work will be needed if players stay at their on-site hotel.
As Service Assistant you would be working closely with the Hospitality Supervisor/Manager based at the Tottenham Hotspur Training Centre, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks. Service Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.
Key Responsibilities:
- Monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.
- Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
- To be able to use coffee machines.
- Assist with the ordering and deliveries as required.
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
- Ensuring hospitality rooms are left clean and tidy.
Qualifications:
- Excellent communication skills, internally and externally.
- Supportive team player.
- Ability to work under pressure.
- Takes the initiative.
- To provide excellent customer service.
- The ability to work autonomously or within a team.
- Being able to adapt to different working conditions.
- Always having a positive attitude.
- To be able to solve any customer service-related problem.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Catering Assistant - Tottenham Hotspur Training Centre - Enfield employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Tottenham Hotspur Training Centre - Enfield
✨Tip Number 1
Familiarise yourself with the Tottenham Hotspur Training Centre and its values. Understanding their commitment to exceptional service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've collaborated effectively in previous roles. This is crucial as the role requires working closely with various team members, including chefs and supervisors.
✨Tip Number 3
Prepare to discuss how you handle high-pressure situations. The job involves serving food and drinks efficiently, so demonstrating your ability to maintain composure and deliver excellent service under pressure will set you apart.
✨Tip Number 4
Express your enthusiasm for learning and development opportunities. BaxterStorey values growth, so highlighting your eagerness to improve your skills and take on new challenges will resonate well with the hiring team.
We think you need these skills to ace Catering Assistant - Tottenham Hotspur Training Centre - Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any roles where you provided exceptional service or worked in a team environment, as these are key qualities for the Catering Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to work under pressure. Mention specific examples of how you've exceeded customer expectations in previous roles, and express your enthusiasm for joining BaxterStorey at the Tottenham Hotspur Training Centre.
Highlight Key Skills: In your application, make sure to highlight skills such as excellent communication, teamwork, and the ability to take initiative. These are crucial for the role, so provide examples of how you've demonstrated these skills in past experiences.
Show Your Personality: BaxterStorey values a positive attitude and a collaborative spirit. Let your personality shine through in your application by using a friendly tone and expressing your eagerness to contribute to a harmonious team environment.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing excellent service. Share any previous experiences where you went above and beyond to create a memorable experience for customers.
✨Demonstrate Team Spirit
Since the role requires collaboration, be prepared to discuss how you work well in a team. Provide examples of how you've supported colleagues in past roles or contributed to a positive team environment.
✨Highlight Your Communication Skills
Effective communication is key in hospitality. Be ready to showcase your ability to communicate clearly and positively, both with customers and team members. Consider sharing a situation where your communication skills made a difference.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult situations or adapt to changing circumstances, and explain how you managed them successfully.
