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- Tasks: Coach and support Claims Handlers in personal injury claims management.
- Company: Join a leading UK motor insurer with a strong reputation in the industry.
- Benefits: Enjoy hybrid working, annual bonuses, and structured career progression.
- Why this job: Make a real impact by enhancing claims handling standards and supporting team development.
- Qualifications: Strong technical knowledge in Personal Injury claims and excellent people skills required.
- Other info: Full job spec available upon application; apply now to kickstart your career!
The predicted salary is between 36000 - 54000 £ per year.
My client is a leading UK motor insurer, and due to ongoing expansion are seeking a Personal Injury Technical Coach to join their team. Salary up to £45k basic plus annual bonuses and extensive benefits. Hybrid working after completing probation. Structured progression & annual pay reviews.
Candidates must have strong technical Personal Injury handling knowledge and experience (preferably within an insurer or defendant legal environment), as well as strong people skills!
The role will involve:
- Supporting in the delivery of claims handling tactics, strategies and change, as well as providing day to day technical support to Claims Handlers/Negotiators.
- Ensuring claims handling being carried out by the Claims Handlers/Negotiators is to a high standard and processes are adhered to and claims are accurately reserved.
- Undertake periodic claim reviews to ensure tactics/strategies and handling guidance is being adhered to as well as identify areas of knowledge/development that may be required, putting in place actions with the handlers Line Manager, to ensure a high level of support is provided.
- To conduct monthly coaching sessions, one to one, with the Claims Handlers/Negotiators and provide feedback, remedial actions and discuss continued development.
- Support the Performance team in identifying and driving improvements in claims leakage, through the subsequent coaching and feedback sessions with the Claims teams and handlers.
- The creation, development of and maintenance of Claims Technical training material ensuring it is in line with current best practices and all relevant legal frameworks.
Full job spec is available on application. Interested? Please apply now with an up to date CV and James will be in touch to discuss the finer details of exciting opportunity, including the next step on the application process!
Personal Injury Technical Claims Coach in Manchester employer: Flexible Solutionz
Contact Detail:
Flexible Solutionz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Technical Claims Coach in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends and changes in personal injury claims handling. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, especially those who specialise in personal injury. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully coached or supported others in claims handling. Highlighting your people skills and technical knowledge will set you apart from other candidates.
✨Tip Number 4
Research the company culture of the insurer you're applying to. Understanding their values and mission can help you tailor your approach and show how you align with their goals during any discussions.
We think you need these skills to ace Personal Injury Technical Claims Coach in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong technical knowledge in Personal Injury handling. Include specific examples of your experience within an insurer or legal environment to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your people skills and coaching experience. Mention how you can support Claims Handlers and improve their performance, aligning your skills with the job requirements.
Highlight Relevant Achievements: In both your CV and cover letter, emphasise any achievements related to claims handling tactics, strategies, or training material development. Use metrics where possible to quantify your impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Flexible Solutionz
✨Showcase Your Technical Knowledge
Make sure to highlight your strong technical knowledge in Personal Injury handling during the interview. Be prepared to discuss specific cases or scenarios where you successfully applied your expertise, as this will demonstrate your capability to support Claims Handlers effectively.
✨Emphasise Your Coaching Skills
Since the role involves conducting coaching sessions, it's crucial to showcase your people skills. Share examples of how you've previously mentored or trained others, and explain your approach to providing constructive feedback and fostering development.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges in claims handling and how you would address them, ensuring you align your answers with the company's standards and best practices.
✨Research the Company and Its Values
Familiarise yourself with the company’s mission, values, and recent developments in the insurance sector. This knowledge will not only help you tailor your responses but also show your genuine interest in the role and the organisation.
