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- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse, and inclusive environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embark on accredited training to become a Health & Wellness specialist.
Job Type: Permanent
Store Location: High Street, St Johns Wood
Hours: 34 hours per week
Salary: £14.50 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Holland & Barrett will not only boost your confidence but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you led a team or project. Highlighting your ability to motivate and coach others will align well with the expectations of a Supervisor role.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle challenging situations in a fast-paced retail environment, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and show your genuine interest in the position.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Use specific examples that demonstrate your ability to lead a team, manage customer service, and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your enthusiasm for the role. Mention how your values align with Holland & Barrett's EPIC values and how you can contribute to their mission.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, excellent communication abilities, and experience in handling challenging situations in a fast-paced environment. These are key traits they are looking for.
Showcase Your Commitment to Learning: Mention your willingness to complete training programmes and your eagerness to become a Health & Wellness specialist. This shows your commitment to personal development and aligns with the company's focus on training.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be prepared to discuss your previous leadership experiences. Highlight any instances where you successfully motivated or coached colleagues, showcasing your ability to inspire others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of examples where you've handled challenging situations effectively, and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Health & Wellness Products
As a potential Health & Wellness specialist, it's crucial to have a good understanding of the products offered. Research the company’s product range and be prepared to discuss your knowledge and any relevant experience you have with health and wellness.
