At a Glance
- Tasks: Join us as an ASE Technician, diagnosing and repairing automotive systems daily.
- Company: VIP is dedicated to providing exceptional automotive service and customer experience.
- Benefits: Enjoy a competitive hourly wage, training opportunities, and a supportive team environment.
- Why this job: Be part of a culture that values safety, teamwork, and customer satisfaction while developing your skills.
- Qualifications: One year of automotive service experience or relevant education; ASE certifications preferred.
- Other info: Work in a dynamic environment with opportunities for growth and learning.
The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
- Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
- Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications:
- A2 – Automatic Transmission/Transaxle
- A3 – Manual Drive Train & Axles
- A5 – Brakes
- A6 – Electrical/Electronic Systems
- A7 – Heating & Air Conditioning
- A8 – Engine Performance
- Take and pass all required and assigned LMS training
- Complete all required safe equipment operation training
- Become a Licensed State Vehicle Inspector (state-specific requirement)
- Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
- Become ASE certified based on position:
- Technician: G1, A4 and A5
- ASE Technician: Four of the A-Series ASE certifications
- Master Technician: All eight A-Series A1 thru A8
Quality, Safety & Housekeeping Responsibilities:
- Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
- Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
- Installs seat and steering wheel covers and floor mats prior to entering customers’ vehicles
- Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
- Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
- Participates in daily and weekly shop maintenance programs as designated by Service Management
- Complies with established safety and loss prevention programs to include protective eyewear
Additional Responsibilities:
- Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
- Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
- Complies with the provisions of VIP’s culture and service standards
- Participates actively in team meetings
- Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
- Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
Facility and Equipment Maintenance:
- Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
- Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs
- Ensures appropriate steps are taken to maintain a clean service department throughout the business day
- Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance:
- Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASUREMENT:
- Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
- Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
- SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
- ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team.
REQUIRED QUALIFICATIONS:
- Knowledge, Skills, and Abilities:
- Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
- Effectively explain vehicle information to customers, present and respond to questions from coworkers
- Diagnose and recommend solutions to basic automotive problems
- Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
- Ability to successfully perform required types of automotive services listed above
- One year of related experience in automotive service field
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Current, valid driver’s license issued in state of residence
- ASE Certification G1 – Maintenance and light repair recommended
- ASE Certification A4 – Suspension & Steering
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands:
- The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Essential Physical Activity Requirements:
- Less than 1/3 of Time: Reaching
- 1/3 to 2/3 of Time: Standing, Pushing / Pulling, Walking, Climbing, Kneeling
- Less than 1/3 of Time: More than 21lbs.
- 1/3 to 2/3 of Time: Up to 20lbs.
- Close vision (clear vision at 20 inches or less)
- Distance Vision (clear vision at 20 feet or more)
- Color Vision (ability to identify and distinguish colors)
- Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
- Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
ASE Technician - Woodsville NH employer: VIP Tires & Service
Contact Detail:
VIP Tires & Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASE Technician - Woodsville NH
✨Tip Number 1
Familiarise yourself with the specific ASE certifications required for the ASE Technician role. Make sure you understand the importance of each certification and how they relate to the job responsibilities. This knowledge will help you demonstrate your commitment to professional development during interviews.
✨Tip Number 2
Network with current or former employees of VIP to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show that you align with their values during the interview process.
✨Tip Number 3
Prepare to discuss your hands-on experience with automotive systems, particularly those mentioned in the job description. Be ready to share specific examples of past work that highlight your diagnostic skills and ability to perform repairs effectively.
✨Tip Number 4
Demonstrate your understanding of workplace safety protocols and your commitment to maintaining a safe working environment. Be prepared to discuss how you have prioritised safety in previous roles, as this is a key aspect of the ASE Technician position.
We think you need these skills to ace ASE Technician - Woodsville NH
Some tips for your application 🫡
Understand the Job Requirements: Carefully read through the job description for the ASE Technician position. Make sure you understand the qualifications, responsibilities, and skills required. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous automotive service experience, especially related to the ASE certifications mentioned in the job description. Use specific examples to demonstrate your skills in diagnosis, repair, and customer service.
Showcase Your Certifications: If you have any ASE certifications or relevant training, make sure to include them prominently in your application. This will show that you meet the technical qualifications for the role and are committed to professional development.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for the automotive industry and your understanding of the company's mission. Mention how you can contribute to their goal of providing a better customer experience and ensure to express your enthusiasm for the role.
How to prepare for a job interview at VIP Tires & Service
✨Know Your ASE Certifications
Make sure you are familiar with the specific ASE certifications required for the position, such as A4 and A5. Be prepared to discuss your experience and how it relates to these certifications during the interview.
✨Emphasise Safety Practices
Since safety is a top priority, be ready to talk about your previous experiences with workplace safety. Share examples of how you've followed safety protocols and how you would ensure a safe working environment.
✨Demonstrate Customer Service Skills
The role requires effective communication and customer engagement. Prepare to discuss how you've interacted with customers in the past, particularly in explaining vehicle issues and solutions.
✨Showcase Teamwork Experience
This position involves working closely with a team. Be ready to provide examples of how you've collaborated with others in a work setting, highlighting your ability to contribute positively to a team dynamic.