At a Glance
- Tasks: Lead and motivate your team to deliver top-notch customer service.
- Company: Join G&E Murgatroyd, operating over 160 SPAR stores in the north of England.
- Benefits: Enjoy a 20% staff discount, loyalty award, and opportunities for training and development.
- Why this job: Be part of a supportive team that values community and personal growth.
- Qualifications: Enthusiasm, team motivation skills, and a customer-focused attitude are essential.
- Other info: Flexible working hours and a chance to progress within the business.
The predicted salary is between 24000 - 36000 Β£ per year.
Contract Type: Permanent
Hours of work: 30 hours per week
Location: SPAR Middleton, Stanycliffe Road, Middleton, Manchester, Greater Manchester, M24 2NU
Through our company owned stores division, G&E Murgatroyd, we own and operate over 160 SPAR stores across the north of England and are proud to offer our customers a modern and convenient shopping experience. Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.
Hereβs What You Can Expect to be Doing
- Leading and motivating your team to deliver outstanding customer service.
- Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager.
- Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
- Taking responsibility for the updating and maintaining of store audits and administration procedures.
A Few Things About You
Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:
- Be enthusiastic, committed and self-motivated.
- Have some experience of delegating tasks and motivating a team.
- Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
- Have a flexible approach to working hours.
Why choose us?
- Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional Β£0.65 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount β We want to make a difference where we can, that is why you will receive a current store discount of 20%.
- Learning and Development β We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.
SPAR Stanycliffe - Supervisor SPAR Stanycliffe, Stanycliffe Lane, Middleton, Manchester, Greate[...] employer: James Hall
Contact Detail:
James Hall Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Stanycliffe - Supervisor SPAR Stanycliffe, Stanycliffe Lane, Middleton, Manchester, Greate[...]
β¨Tip Number 1
Familiarise yourself with SPAR's values and customer service standards. Understanding what makes their shopping experience unique will help you demonstrate your alignment with their mission during any discussions.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Be ready to discuss specific situations where you successfully delegated tasks or improved team performance.
β¨Tip Number 3
Research common challenges faced by retail supervisors and think about how you would address them. This will show your proactive approach and readiness to take on responsibilities in the absence of the Store Manager.
β¨Tip Number 4
Network with current or former employees of SPAR if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
We think you need these skills to ace SPAR Stanycliffe - Supervisor SPAR Stanycliffe, Stanycliffe Lane, Middleton, Manchester, Greate[...]
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at SPAR Stanycliffe. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Leadership Skills: Emphasise your leadership and team motivation skills in your CV and cover letter. Provide specific examples of how you've successfully led a team or improved customer service in previous roles.
Showcase Customer Focus: Demonstrate your customer-focused approach by including examples of how you've handled customer interactions positively. This could be through resolving complaints or enhancing the shopping experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Hall
β¨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a challenging situation.
β¨Emphasise Customer Service
Customer service is key in retail. Be ready to discuss how you have provided excellent service in previous roles and how you would ensure your team maintains high standards of customer care.
β¨Understand Store Operations
Familiarise yourself with the day-to-day operations of a retail store. Be prepared to talk about health and safety standards, food hygiene, and how you would handle store audits and administration tasks.
β¨Demonstrate Flexibility
The role requires a flexible approach to working hours. Be honest about your availability and show that you're willing to adapt to the needs of the store and the team.