Operations Administrator

We’re looking for an experienced Operations Administrator to join a friendly, supportive team within a company that truly prides itself on its family-like work culture. As a leader in their industry, they offer a welcoming environment where your administrative expertise will play a key role. Key responsibilities for a Operations Administrator: * Monitoring a shared inbox and taking ownership for enquiries relating to your customers. * Processing orders for bulk, independent and dropship customers. * Processing orders using the inhouse system. * Using in house system to arrange bookings and processing delivery notes to the warehouse. * Dealing with inbound calls and emails from retail and end consumer enquiries. * Liaising with the Shipping team and advising customers of amendments to delivery dates. Key Skills for a Operations Administrator: * Strong administrative experience. * Excellent attention to detail. * Effective written and verbal communication skills and able to communicate in a clear, well structured, concise manner. * Confident and professional telephone manner. * Ability to learn multiple customer IT systems. Key benefits for a Operations Administrator: * 22 Days holiday plus bank holiday, increases with service * Pension * Onsite Parking * Discount on products * Company lunches * Company events (Summer & Christmas) If you\’re looking for an exciting opportunity to further your career in administration, we’d love to hear from you. Apply today