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- Tasks: Deliver exceptional customer service and manage foreign exchange operations daily.
- Company: Join the UK's largest independent travel agency, recognised as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a passionate team that values innovation, career growth, and work-life balance.
- Qualifications: A customer-focused attitude, organisational skills, and confidence in handling cash are essential.
- Other info: Participate in award-winning training programmes and enjoy a vibrant workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Full Time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You're confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You're driven to achieve foreign exchange targets, including set KPIs.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of the bureau and develop new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
There's more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend scheme
- Smile Rewards - A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign Exchange Consultant in Bognor Regis employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant in Bognor Regis
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Hays Travel values exceptional service, so be ready to discuss your approach to customer satisfaction.
✨Tip Number 3
Utilise social media to demonstrate your passion for travel and foreign exchange. Share relevant content, engage with travel communities, and even create posts that highlight your knowledge of currency trends to catch the attention of Hays Travel.
✨Tip Number 4
Network with current or former employees of Hays Travel. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for their team.
We think you need these skills to ace Foreign Exchange Consultant in Bognor Regis
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Foreign Exchange Consultant. Highlight your customer service skills and passion for travel in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to meet sales targets, handle cash, and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the travel industry and your alignment with Hays Travel's SMILE values. Use specific examples to demonstrate how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales strategies and be prepared to discuss how you would approach achieving individual sales targets. Show that you understand the importance of upselling and meeting KPIs in this role.
✨Highlight Organisational Skills
Since the role requires strong organisational skills, come prepared with examples of how you've effectively managed tasks and time in previous positions. This will demonstrate your ability to handle the responsibilities of the job.
