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- Tasks: Support clients by building strong relationships and assisting with their needs.
- Company: Join Reach ATS, a UK-based SaaS innovator transforming recruitment with AI technology.
- Benefits: Enjoy flexible working options and a friendly team environment.
- Why this job: Be part of a mission-driven company that simplifies hiring and enhances client experiences.
- Qualifications: Looking for people-focused individuals with excellent communication skills.
- Other info: Opportunity to grow in a dynamic tech environment.
The predicted salary is between 28800 - 43200 £ per year.
Reach ATS, powered by Instinctive Technologies, is a UK-based SaaS innovator revolutionising recruitment with a flexible, user-friendly, AI-enhanced applicant tracking system that simplifies hiring from job adverts to onboarding.
We are looking for a thoughtful, people-focused Client Support Specialist to join our friendly team, building strong relationships with our business clients and helping them.
Client Support Specialist employer: Instinctive Technologies Ltd
Contact Detail:
Instinctive Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Specialist
✨Tip Number 1
Familiarise yourself with the recruitment industry and the specific challenges businesses face. Understanding the pain points of clients will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your communication skills by preparing to discuss examples of how you've successfully resolved client issues in the past. This will demonstrate your ability to build strong relationships, which is key for this role.
✨Tip Number 3
Research Reach ATS and its AI-enhanced applicant tracking system. Being knowledgeable about our products will not only impress during interviews but also show your genuine interest in joining our team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Client Support Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Client Support Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your understanding of Reach ATS and its mission. Mention specific examples of how you have built strong relationships in previous roles and how you can contribute to their team.
Highlight Relevant Experience: In your CV, focus on your experience in client support or similar roles. Use bullet points to clearly outline your achievements and the impact you had in previous positions, especially in building client relationships.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet approachable, reflecting the friendly culture at Reach ATS.
How to prepare for a job interview at Instinctive Technologies Ltd
✨Understand the Company and Its Product
Before your interview, take some time to research Reach ATS and their AI-enhanced applicant tracking system. Understanding their product will help you demonstrate your interest and show how you can contribute to their mission of simplifying hiring.
✨Showcase Your People Skills
As a Client Support Specialist, strong interpersonal skills are crucial. Be prepared to share examples of how you've built relationships with clients in the past and how you handle difficult situations with empathy and professionalism.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you've successfully resolved client issues or improved customer satisfaction, and be ready to discuss these experiences in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your genuine interest in the role and the company. You might inquire about the team dynamics or how success is measured for the Client Support Specialist position.
