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- Tasks: Lead a team of volunteers, manage shop operations, and provide excellent customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through sustainable retail.
- Benefits: Enjoy flexible hours, training opportunities, and potential travel cost coverage.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded individuals.
- Qualifications: No prior experience needed; just bring your passion and reliability!
- Other info: This role is for applicants aged 18 and over; full training provided.
Please note: This role is only suitable for applicants aged 18 and over. Do you want to make a real difference? At Oxfam, we\’re not just selling pre-loved items and unique finds – we\’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. By undertaking this role you will be enabling the shop to open for trading and close up, supervise and lead other volunteers in undertaking tasks and duties that enable the smooth running of the shop, and support the management team in task management. Here\’s why Oxfam is the perfect opportunity for you: Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose! Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising a team, customer service, and teamwork. Find Your Community: Meet like-minded people who share your passion for a fairer world. Flexibility: We know life gets busy. That\’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference. Oxfam isn\’t just another charity shop. We\’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it! What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest! Please note: This role is only suitable for applicants aged 18 and over. Do you want to make a real difference? At Oxfam, we\’re not just selling pre-loved items and unique finds – we\’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide. By undertaking this role you will be enabling the shop to open for trading and close up, supervise and lead other volunteers in undertaking tasks and duties that enable the smooth running of the shop, and support the management team in task management. Here\’s why Oxfam is the perfect opportunity for you: Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose! Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as supervising a team, customer service, and teamwork. Find Your Community: Meet like-minded people who share your passion for a fairer world. Flexibility: We know life gets busy. That\’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference. Oxfam isn\’t just another charity shop. We\’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it! What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you\’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest! More about this role Volunteer role Shift Lead Volunteer Volunteer manager Shop Manager Where you will be based Shop Why we want you We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people. What you will be doing Undertaking shop related tasks agreed with the Manager, for example: Opening or closing the shop. Ensuring that the shop is ready to trade or cashing up at the end of trade Allocating tasks to members of the volunteer team. Selecting, sorting, and pricing donated stock. Chatting to customers, giving great service on the till. Researching valuable and vintage stock. Visual merchandising: creating eye-catching window and in-store displays. Photographing and listing items for the online shop. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers. The skills you need We ask that you are reliable and on time for your volunteering Full training and support is given for this role – no prior experience is required Happy to be part of a team and collaborate effectively with others Confident communicator What\’s in it for you Some lunch and travel costs paid (speak to the Manager first to understand what is covered) Access to training and development Grow your confidence and meet new people Flexible volunteering schedules that fit your lifestyle Free confidential support by the Retail Trust Possible references for future employers Disclaimer Additional information:- We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.- We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance. #J-18808-Ljbffr
Shift Lead Volunteer (Team Leader / Key Holder SW18 4SR) employer: Oxfam International
Contact Detail:
Oxfam International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead Volunteer (Team Leader / Key Holder SW18 4SR)
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to creating a fairer world will help you connect with the team and demonstrate your passion during your initial chat.
✨Tip Number 2
Show enthusiasm for teamwork and leadership. As a Shift Lead Volunteer, you'll be supervising other volunteers, so highlighting any past experiences where you've successfully led a group or collaborated effectively will make you stand out.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Oxfam values volunteers who can commit to various shifts, so being clear about when you can help will show your dedication and willingness to support the shop.
✨Tip Number 4
Think about how you can contribute to the shop's success. Whether it's through visual merchandising or customer service, having specific ideas on how you can enhance the shopping experience will impress the manager during your chat.
We think you need these skills to ace Shift Lead Volunteer (Team Leader / Key Holder SW18 4SR)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shift Lead Volunteer position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for Oxfam's mission and your desire to make a difference in the community. Share any relevant experiences that demonstrate your teamwork, leadership, and customer service skills.
Highlight Relevant Skills: Make sure to emphasise any skills that are particularly relevant to the role, such as communication, reliability, and the ability to work well in a team. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for the role.
How to prepare for a job interview at Oxfam International
✨Show Your Passion for the Cause
Oxfam is all about making a difference, so be sure to express your enthusiasm for their mission. Share any personal experiences or motivations that drive you to want to volunteer and help empower communities.
✨Demonstrate Team Leadership Skills
As a Shift Lead Volunteer, you'll be supervising other volunteers. Highlight any past experiences where you've led a team or collaborated effectively with others. This will show that you're ready to take on responsibility.
✨Prepare for Practical Scenarios
Think about how you would handle common shop situations, like dealing with customer queries or managing tasks among volunteers. Being able to discuss these scenarios will demonstrate your readiness for the role.
✨Ask Thoughtful Questions
At the end of your chat, don’t hesitate to ask questions about the shop's operations or the volunteer experience. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
