Medical Secretary (Bank)

Medical Secretary (Bank)

Glasgow Full-Time No home office possible
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At a Glance

  • Tasks: Support patient communications and manage administrative tasks in a healthcare setting.
  • Company: Join Nuffield Health, the UK's largest healthcare charity focused on wellbeing.
  • Benefits: Enjoy flexible hours, discounted gym membership, and a supportive work environment.
  • Why this job: Make a real impact in healthcare while developing your skills in a compassionate team.
  • Qualifications: Strong admin skills, medical terminology knowledge, and proficiency in Microsoft Office required.
  • Other info: Work on an ad-hoc basis to fit your schedule and the needs of the hospital.

Nuffield Health is here to take care of the nation’s wellbeing. We’re looking for someone who brings a blend of strong administration skills and a passion for exceptional customer care to join us. As a Medical Secretary at our Glasgow Hospital, you’ll bring a keen eye for detail, strong secretarial skills and great communication abilities. You’re proficient with Microsoft Office, comfortable working with numbers and you’re committed to providing our teams with the best level of support. Medical Terminology is essential for this position.

As a Medical Secretary, you will:

  • Deal with patient calls and emails
  • Be comfortable with medical terminology
  • Have experience of Phillips Speech Live and DGL preferred

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Glasgow Hospital delivers outstanding healthcare with compassion and respect, promoting health and wellbeing for the residents of Glasgow and the surrounding areas. We partner with industry leading consultants to offer a vast array of services for preventing, diagnosing, and treating a wide range of conditions. We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment. We are a not for profit organisation enabling all profits to be reinvested to improve the patient journey.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. Please remember to inform your line manager when making your internal application.

Medical Secretary (Bank) employer: Nuffield Health

Nuffield Health is an exceptional employer, offering a supportive work environment where your contributions are valued and your wellbeing is prioritised. As a Medical Secretary at our Glasgow Hospital, you will benefit from flexible working hours on a bank contract, a comprehensive benefits package including discounted gym membership, and opportunities for personal growth within the UK's largest healthcare charity. Join us in making a meaningful impact on the health and wellbeing of the community while enjoying a culture that promotes health, happiness, and professional development.
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Contact Detail:

Nuffield Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Secretary (Bank)

✨Tip Number 1

Familiarise yourself with medical terminology before your interview. This will not only help you feel more confident but also demonstrate your commitment to the role and understanding of the healthcare environment.

✨Tip Number 2

Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for a Medical Secretary, and showcasing your ability to handle administrative tasks efficiently can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience with patient communication. Think of examples where you've successfully handled calls or emails, as this will highlight your customer care skills and ability to manage sensitive information.

✨Tip Number 4

Research Nuffield Health and their values. Understanding their mission and how they operate will allow you to align your answers during the interview, showing that you're not just looking for any job, but that you're genuinely interested in contributing to their team.

We think you need these skills to ace Medical Secretary (Bank)

Strong Administration Skills
Exceptional Customer Care
Attention to Detail
Proficiency in Microsoft Office
Familiarity with Medical Terminology
Excellent Communication Skills
Experience with Phillips Speech Live
Experience with DGL
Ability to Handle Patient Calls and Emails
Comfortable Working with Numbers
Organisational Skills
Time Management
Adaptability to Changing Workloads

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medical Secretary. Familiarise yourself with the key skills required, such as strong administration abilities, proficiency in Microsoft Office, and knowledge of medical terminology.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your secretarial skills, customer care experience, and any familiarity with tools like Phillips Speech Live and DGL.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and exceptional customer service. Mention specific examples from your past experiences that demonstrate your attention to detail and communication skills.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Nuffield Health

✨Brush Up on Medical Terminology

Since medical terminology is essential for this role, make sure you review key terms and phrases relevant to the position. Being able to demonstrate your understanding during the interview will show your commitment and readiness for the job.

✨Showcase Your Administration Skills

Prepare examples of your previous administrative experience, particularly in a healthcare setting. Highlight your proficiency with Microsoft Office and any specific software like Phillips Speech Live and DGL, as these are preferred by the employer.

✨Demonstrate Customer Care Passion

Nuffield Health values exceptional customer care, so be ready to discuss how you've provided outstanding service in past roles. Share specific instances where you went above and beyond to assist patients or clients.

✨Be Ready for Flexibility Questions

As this is a bank contract, expect questions about your availability and flexibility. Be honest about your schedule and express your willingness to adapt to the needs of the hospital, which will reflect positively on your application.

Medical Secretary (Bank)
Nuffield Health
Location: Glasgow
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