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- Tasks: Install and connect IT hardware while providing excellent customer service.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Experience varied tasks daily, from office moves to new tech rollouts.
Location: UK - Cust. Site ENG | Job-ID: 213828
Contract type: | Business Unit: System Engineering & Technicians
Salary: £12.21 per hour
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by the team).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us:
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Belfast) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Belfast)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Understanding their systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with both internal and external stakeholders, showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments or technical questions related to IT installations. Being able to discuss your hands-on experience with hardware setups and troubleshooting will be crucial in demonstrating your suitability for the position.
✨Tip Number 4
Network with current or former employees of Computacenter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace IT Installations Technician (Belfast)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT installations and customer service. Emphasise any previous roles where you installed hardware or provided technical support.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to follow instructions precisely and your strong organisational skills.
Showcase Technical Skills: Include any certifications or training related to IT installations or hardware maintenance. If you have experience with systems like ServiceNow, be sure to mention it as it’s relevant to maintaining accurate records.
Highlight Soft Skills: Effective communication and interpersonal skills are crucial for this role. Provide examples in your application of how you've successfully worked in teams or delivered excellent customer service in past positions.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your technical knowledge related to hardware installations and network configurations. Be prepared to discuss specific tools and technologies you've used in previous roles, as this will demonstrate your hands-on experience.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved technical issues or improved processes. During the interview, share these stories to highlight your ability to troubleshoot and adapt in dynamic environments.
✨Emphasise Teamwork
Since the role involves working closely with a team, be ready to talk about your experiences collaborating with others. Highlight how you contribute to a positive team environment and support your colleagues.
✨Demonstrate Customer Service Skills
As you'll be interacting with customers, it's crucial to show that you understand the importance of excellent customer service. Prepare to discuss how you've handled customer interactions in the past and how you ensure their needs are met.
