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- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction.
- Company: Morgan Clark is the UK's leading firm of Loss Assessors with over 25 years of industry experience.
- Benefits: Enjoy a home-based role with a company car, mobile phone, and laptop.
- Why this job: Join a dynamic team focused on integrity, trust, and outstanding client service.
- Qualifications: CILA or CII qualified preferred; 5 years' industry experience required.
- Other info: Clear career progression opportunities in a reputable and growing company.
The predicted salary is between 36000 - 60000 £ per year.
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Company car, mobile phone, and laptop
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.
Loss Adjuster/Loss Assessor employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a dynamic field.
✨Tip Number 2
Network with current or former Loss Assessors, especially those who have worked at Morgan Clark. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking through how you would handle various claims situations. Being able to articulate your thought process and decision-making skills will impress interviewers.
✨Tip Number 4
Showcase your client relationship management skills during the interview. Be ready to share specific examples of how you've successfully managed client expectations and resolved conflicts in past roles.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing and property claims. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in managing both residential and commercial property claims, and how your skills align with Morgan Clark's values of integrity and outstanding client service.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've successfully liaised with clients and negotiated settlements in the past. This will demonstrate your capability to maintain customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the role of a Loss Assessor.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Experience
Make sure to highlight your minimum 5 years of experience in the industry during the interview. Prepare specific examples of how you've managed claims and built client relationships, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since strong communication is key for a Loss Assessor, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated with clients and other parties in previous roles, showcasing your written and verbal skills.
✨Understand the Company Values
Research Morgan Clark’s values of integrity, trust, and outstanding client service. During the interview, align your answers with these values to show that you are a good cultural fit and understand what the company stands for.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving abilities. Think of past situations where you had to manage a large caseload or adapt to changing circumstances, and be ready to explain your approach and the outcomes.
