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For Companies At a Glance
- Tasks: Lead and manage leisure and spa services across two stunning sites.
- Company: Join Warner Hotels, a renowned group with beautiful coastal locations.
- Benefits: Enjoy discounts, free gym access, and career development opportunities.
- Why this job: Create unforgettable experiences for guests while nurturing your team's potential.
- Qualifications: Experience in leading leisure teams and managing budgets is essential.
- Other info: Diversity and inclusion are key values; flexible working options available.
The predicted salary is between 25000 - 32000 £ per year.
Join our team at Sinah Warren, part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is a beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar located on Hayling Island off the Hampshire coast close to Portsmouth.
Salary: £29,000 - £32,000 dependent on experience.
We have a fantastic opportunity for a Multi-Site Leisure & Spa Manager at Warner Hotels covering both Sinah Warren & Lakeside Coastal Village.
The benefits of working with us:
- A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level).
- 20% Discount to you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).
- Potential live in available.
- Free use of gym and leisure facilities.
- Free or 60% discounted food onsite.
- Access to numerous discounts offers with many national brands and retailers.
What will I be doing?
As the Leisure & Spa Manager, you will oversee the Sports, Leisure, and Spa departments for two sites on Hayling Island, Hampshire. You will manage a team of experts that offer a wide range of activities such as fitness classes, archery, and rifle shooting, to facials, massages, and gym sessions. You will be responsible for driving financial success, guest service, and maximising the potential of the Sports, Leisure, and Spa departments across both sites by showcasing the best Warner can offer. You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment, creating memories for our guests and giving our team opportunities of a lifetime.
What are we looking for?
- An inspirational leader who drives their team to deliver a great guest experience.
- Able to confidently deal with guest concerns with the ability to resolve problems, showing empathy and understanding, continually looking to improvise with opportunities our guests provide.
- An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
- A willingness to challenge if standards aren’t meeting required levels.
- Someone who can make decisions confidently.
- A passionate leader to coach and give feedback across the Leisure & Spa department to improve performance.
What skills do I need?
- Previous experience in leading a Leisure & Spa team, focusing on developing and retaining therapists.
- Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
- Understand the importance of target setting and driving sales.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities, and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us.
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure & Spa Manager (Multi Site)
✨Tip Number 1
Familiarise yourself with the Warner Hotels brand and its values. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and discussions, showcasing that you share their vision.
✨Tip Number 2
Network with current or former employees of Warner Hotels, especially those in leisure and spa management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage a team effectively. Highlight instances where you've successfully resolved guest concerns or improved team performance.
✨Tip Number 4
Research the latest trends in leisure and spa management, particularly those relevant to multi-site operations. Being knowledgeable about industry standards and innovations will show your passion and readiness for the role.
We think you need these skills to ace Leisure & Spa Manager (Multi Site)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing leisure and spa teams. Emphasise any previous roles where you have successfully driven guest satisfaction and financial performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the leisure and spa industry. Mention specific examples of how you've led teams to success and improved guest experiences, aligning with the values of Warner Hotels.
Showcase Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've motivated and engaged teams in high-demand situations. Highlight your problem-solving skills and ability to handle guest concerns with empathy.
Highlight Financial Acumen: Since the role involves managing a P&L, be sure to include any relevant experience you have in budget management and cost control. Discuss how you've set targets and driven sales in previous positions.
How to prepare for a job interview at Warner Hotels
✨Showcase Your Leadership Skills
As a Leisure & Spa Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, especially during busy periods.
✨Understand the Financials
Since managing a P&L is crucial for this role, brush up on your financial management skills. Be ready to discuss how you've managed budgets and driven sales in previous positions.
✨Emphasise Guest Experience
This role is all about creating memorable experiences for guests. Think of specific instances where you've resolved guest concerns or improved service quality, and be prepared to share these stories.
✨Demonstrate Your Passion for Wellness
Your enthusiasm for leisure and spa services should shine through. Talk about your commitment to wellness and how you can inspire both your team and guests to embrace a healthy lifestyle.
