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For Companies At a Glance
- Tasks: Install and connect IT hardware at customer sites, ensuring smooth operations.
- Company: Join Computacenter, a global leader in IT solutions with over 20,000 employees.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Work in varied environments with opportunities for hands-on problem-solving.
Location: UK - Cust. Site ENG | Job-ID: 213827 | Contract type: | Business Unit: System Engineering & Technicians
Life on the team
At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly.
You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by the team).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
IT Installations Technician (Exeter) employer: Computacenter AG & Co. oHG
Contact Detail:
Computacenter AG & Co. oHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Installations Technician (Exeter)
✨Tip Number 1
Familiarise yourself with the specific IT hardware and software that Computacenter uses. Understanding their systems will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with both internal and external stakeholders, showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare for practical scenarios that may come up during the interview. Think about how you would handle common installation challenges or customer queries, as demonstrating problem-solving skills is crucial for this position.
✨Tip Number 4
Make sure to highlight any relevant experience you have with IT installations or support roles. Even if it's informal, sharing specific examples of your hands-on work can help illustrate your capability and readiness for the job.
We think you need these skills to ace IT Installations Technician (Exeter)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an IT Installations Technician. Emphasise any previous work involving hardware installation, customer service, or IT support.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the team at Computacenter.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially those related to desktop hardware, network connections, and any relevant software tools like ServiceNow. This will demonstrate your capability to perform the job effectively.
Showcase Soft Skills: Don’t forget to mention your soft skills such as communication, teamwork, and problem-solving abilities. These are crucial for delivering excellent customer service and working well within a team environment.
How to prepare for a job interview at Computacenter AG & Co. oHG
✨Know Your Tech
Brush up on your IT knowledge, especially around hardware installation and network connectivity. Be prepared to discuss your experience with setting up desktop systems and any relevant tools or software you've used.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved technical issues in the past. Highlight your ability to troubleshoot and adapt to unexpected challenges, as this role requires quick thinking and practical solutions.
✨Emphasise Teamwork
Since you'll be part of a hands-on team, share experiences that demonstrate your ability to work collaboratively. Discuss how you’ve contributed to team projects and supported colleagues in achieving common goals.
✨Customer Service Matters
Prepare to talk about your approach to customer service. This role involves interacting with clients, so be ready to explain how you ensure a positive experience for users, even when faced with technical difficulties.
