Complex Needs Support Worker
Complex Needs Support Worker

Complex Needs Support Worker

Carlisle Full-Time 24310 - 24310 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults with complex needs in daily living activities and promote their independence.
  • Company: Turning Point is a leading not-for-profit health and social care provider across England.
  • Benefits: Enjoy 29 days paid holiday, flexible shifts, and opportunities for career growth.
  • Why this job: Make a real difference in people's lives while gaining valuable experience and training.
  • Qualifications: Passionate, caring individuals with experience in support work and a team player attitude.
  • Other info: Flexibility in working hours is essential; no two days are the same!

The predicted salary is between 24310 - 24310 £ per year.

This position does not meet the requirements for sponsorship under current UK immigration guidelines.

Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Can you see yourself providing care to adults who need your support? If you have answered a big YES to these questions we would love to hear from you.

At Turning Point, we support people with Learning Disabilities across England. As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills. Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

Where will I be working?

You will be working at our Manor Road service in Carlisle. You will form part of a team, providing 24 hour support to one of our service users, with complex needs, learning disability and physical disability. The Support Worker role is varied and the team is committed to enabling people to live a full life. The nature of people's needs can extend to fully supporting people with all aspects of daily living; personal care, cooking, medication, cleaning and budgeting, to enabling people to go shopping, access employment and education, attending regular social events, with the people we support encouraged to try new experiences. We tailor our services to enable people to be as independent as possible.

Staff will empower people to have a wide range of experiences and to get the best out of all that they do to enjoy life. We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support.

Shift Patterns

This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00am to 2:00/3:00pm and 2:00/3:00 pm to 9:00/10:00pm, sleep ins or waking nights, some weekends. Please note that the shifts may vary.

Role Responsibility

What will I be doing? This is a hands-on job in which no two days are the same. Your duties will include:

  • promoting the independence of people we support
  • supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday
  • arranging activities in the home and in the local community
  • developing residents' life skills and personal interests
  • helping residents stay safe and healthy
  • assisting with personal care needs
  • supporting people with medication
  • ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.

The Ideal Candidate

What skills and qualities do I need to have?

  • passionate, caring and enthusiastic
  • Previous experience with complex needs, in a support worker or care role
  • flexible, patient and non-judgemental
  • a great team player with lots of energy
  • able to complete the physical aspects of the role such as manual handling where needed

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether it's ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 29 days' paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Salary £24,310 based on 37 hours, £12.60 per hour.

Complex Needs Support Worker employer: Turning Point UK

At Turning Point, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of individuals with complex needs. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities, alongside a generous benefits package that includes 29 days of paid holiday, increasing with service. Located in Carlisle, our team is committed to empowering residents to lead fulfilling lives, ensuring that every day brings new experiences and challenges in a rewarding environment.
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Contact Detail:

Turning Point UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Needs Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities and complex needs. Understanding their challenges and how to support them effectively will not only help you in interviews but also show your genuine passion for the role.

✨Tip Number 2

Highlight any relevant experience you have in care or support roles, especially with complex needs. Be prepared to discuss specific situations where you made a positive impact on someone's life, as this will demonstrate your capability and commitment.

✨Tip Number 3

Show your flexibility and willingness to work varied shifts. Since this role requires working at different times, emphasising your adaptability can set you apart from other candidates who may not be as open to shift work.

✨Tip Number 4

Research Turning Point and their values. Being able to articulate why you want to work for them specifically, and how your personal values align with theirs, can make a strong impression during the selection process.

We think you need these skills to ace Complex Needs Support Worker

Empathy
Communication Skills
Flexibility
Patience
Teamwork
Manual Handling
Problem-Solving Skills
Time Management
Personal Care Assistance
Activity Planning
Record Keeping
Understanding of Learning Disabilities
Health and Safety Awareness
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Complex Needs Support Worker. Tailor your application to highlight how your skills and experiences align with these needs.

Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in care roles or working with individuals with complex needs. Use specific examples to demonstrate your caring nature and ability to support others.

Highlight Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability and willingness to work various shifts, including weekends and nights, in your application.

Personalise Your Cover Letter: Write a personalised cover letter that reflects your passion for supporting individuals with learning disabilities. Explain why you want to work for Turning Point and how you can contribute to their mission of empowering people to live fulfilling lives.

How to prepare for a job interview at Turning Point UK

✨Show Your Caring Nature

As a Complex Needs Support Worker, it's crucial to demonstrate your caring and compassionate side. Share personal experiences or stories that highlight your passion for helping others, especially those with complex needs.

✨Highlight Flexibility

Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to different shift patterns. Mention any previous experience where you successfully managed varying schedules.

✨Emphasise Teamwork Skills

This position involves working closely with a team. Be ready to provide examples of how you've collaborated effectively in past roles, showcasing your ability to support colleagues and contribute positively to a team environment.

✨Discuss Experience with Daily Living Skills

Talk about any relevant experience you have in supporting individuals with daily living skills, such as personal care, cooking, or budgeting. This will show your understanding of the role's responsibilities and your capability to assist residents in their daily lives.

Complex Needs Support Worker
Turning Point UK
Location: Carlisle
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