Stock Operations Manager

Stock Operations Manager

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Manage stock operations and ensure smooth processes for high-demand products.
  • Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry.
  • Benefits: Enjoy perks like exclusive product launches, discounts, and structured career development.
  • Why this job: Be part of a dynamic team that values creativity and operational excellence.
  • Qualifications: No specific qualifications required; just a passion for beauty and teamwork.
  • Other info: Flexible part-time role with opportunities for growth and learning.

About The Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech β€” all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About Your Role

Charlotte Tilbury Stock Assistant is a true operator. They thrive on operational excellence and ensuring our stock processes are managed as smoothly as possible. They know time is of the essence - and how high demand our product is for our customer. They work behind the scenes to make magic happen whether it is processing deliveries, maintaining high stockroom standards and being the ultimate brand ambassador.

As a Stock and Operations Manager you will be:

  • Driving operational success through motivation of the team to hit KPI targets.
  • Driving profit protection through highlighting high stock volumes/slower selling lines to the business manager.
  • Management of stock operations assistants ensuring any delegated tasks are followed up and reviewed (if applicable).
  • Effective communication through the leadership team to support knowledge to improve customer experience in-store where stock or any operations may impact or have changes.
  • Implementing any brand processes meeting required deadlines.
  • Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures.
  • Management of the shop floor replenishment system and review to adapt the needs of the business where necessary.
  • Monitoring and logging the use of testers weekly and ordering in accordance to needs.
  • Management of all deliveries ensuring these are processed accurately and in a timely manner with any discrepancies raised and followed up.
  • Completion and checks of all administrative tasks.
  • Effective management of out of stocks to control in-store lost sales.
  • Ensuring the write-off process for products complies with company policy and procedure, whilst limiting and reducing loss for the business is managed effectively and any flags are raised to the business manager.

Why join us?

  • We offer a structured induction programme - Charlotte's Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow-up training provided during your first months of employment.
  • Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals.
  • You receive exclusive launches of our incredible products before anyone else - not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate.
  • Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain β€˜money can't buy’ discounts on anything from gym memberships to cinema tickets.
  • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Stock Operations Manager employer: Charlotte Tilbury Beauty

Charlotte Tilbury Beauty is an exceptional employer that fosters a vibrant and inclusive work culture, where operational excellence meets creativity. As a Stock Operations Manager in Birmingham, you will benefit from structured career development, exclusive product launches, and a unique rewards platform, all while being part of a dynamic team that thrives on innovation and collaboration. Join us to not only advance your career but also to contribute to a brand that empowers individuals to express their beauty.
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Contact Detail:

Charlotte Tilbury Beauty Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Stock Operations Manager

✨Tip Number 1

Familiarise yourself with Charlotte Tilbury's brand values and operational standards. Understanding their commitment to customer experience and stock management will help you align your approach during interviews.

✨Tip Number 2

Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven operational success in previous roles. Highlighting your experience with KPIs and team motivation will demonstrate your capability as a Stock Operations Manager.

✨Tip Number 4

Showcase your problem-solving skills by preparing scenarios where you've effectively managed stock discrepancies or improved processes. This will illustrate your proactive approach to challenges in stock operations.

We think you need these skills to ace Stock Operations Manager

Operational Excellence
Team Motivation
KPI Management
Stock Management
Effective Communication
Problem-Solving Skills
Attention to Detail
Time Management
Inventory Control
Administrative Skills
Customer Experience Enhancement
Collaboration with Stakeholders
Process Implementation
Loss Prevention Strategies

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Stock Operations Manager position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in stock management or operations. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.

Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and why you want to work for Charlotte Tilbury. Highlight specific examples of how your skills and experiences make you a great fit for the Stock Operations Manager role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Charlotte Tilbury Beauty

✨Understand the Brand

Before your interview, take some time to research Charlotte Tilbury Beauty. Familiarise yourself with their products, values, and recent news. This will show your genuine interest in the brand and help you connect your answers to their mission.

✨Highlight Operational Excellence

As a Stock Operations Manager, operational efficiency is key. Be prepared to discuss your previous experiences in managing stock processes, driving team performance, and ensuring compliance with policies. Use specific examples to demonstrate your skills.

✨Showcase Team Leadership Skills

The role involves managing stock operations assistants and motivating a team. Share examples of how you've successfully led teams in the past, focusing on how you inspired them to meet targets and improve performance.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, growth opportunities, and expectations for the role. This shows your enthusiasm and helps you assess if it's the right fit for you.

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