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For Companies At a Glance
- Tasks: Join our team as a Customer Support Executive, ensuring customers have a fantastic experience.
- Company: We're a thriving tech company based in Guildford, focused on innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, free parking, and healthcare benefits.
- Why this job: Kickstart your career in business with hands-on experience and a supportive team culture.
- Qualifications: No prior experience needed, just a passion for customer service and a willingness to learn.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 17600 - 22800 £ per year.
Our client is a highly successful technology focused business, and they are looking to recruit a Customer Support Executive to join their team in Guildford. As the Customer Support Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them.
This is an ideal entry-level opportunity for someone who is customer-focused, IT-savvy, and eager to learn all aspects of business operations. You’ll play a crucial role in supporting their sales function while gaining hands-on experience across warehouse operations, purchasing, quoting, and customer service.
This role is perfect for someone who is enthusiastic about developing a career in business or sales and wants to build a strong foundation in a commercial environment.
What’s On Offer
- Pension Scheme
- Free Parking
- Healthcare Scheme
Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.
Customer Support Executive employer: Bluetree Recruits
Contact Detail:
Bluetree Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Customer Support Executive, you'll need to convey information clearly and empathetically, so consider role-playing common customer scenarios with a friend or family member.
✨Tip Number 3
Research common customer support tools and software that are used in the industry. Being familiar with these tools can give you an edge and show that you're proactive about learning the necessary skills for the job.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Support Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or IT. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are interested in this position and how your background makes you a suitable candidate. Be sure to convey your eagerness to learn and grow within the business.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer support role.
How to prepare for a job interview at Bluetree Recruits
✨Show Your Customer Focus
As a Customer Support Executive, demonstrating your customer-centric approach is crucial. Prepare examples of how you've successfully resolved customer issues in the past or how you would handle difficult situations to showcase your problem-solving skills.
✨Highlight Your IT Savviness
Since the role requires being IT-savvy, be ready to discuss your technical skills. Familiarise yourself with common customer support software and tools, and mention any relevant experience you have with technology that could benefit the company.
✨Express Your Eagerness to Learn
This position is ideal for someone eager to learn. Convey your enthusiasm for personal and professional development during the interview. Discuss any courses or training you've undertaken that relate to business operations or customer service.
✨Understand the Company’s Operations
Research the company’s products and services, as well as their operational processes. Being knowledgeable about their business will not only impress the interviewers but also help you articulate how you can contribute to their success.
