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- Tasks: Act as a key liaison to enhance sales and service initiatives within the bank.
- Company: Join a leading financial institution focused on customer satisfaction and team collaboration.
- Benefits: Enjoy competitive pay, mentorship opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values innovation and personal growth.
- Qualifications: High school diploma required; 5 years of sales experience preferred.
- Other info: Full-time role with flexible hours and potential for career advancement.
The predicted salary is between 60000 - 100000 £ per year.
Back Division Sales & Service Liaison #25-318 Dover, New Jersey, United States Apply Apply for this job now! Apply Job Overview The Divisional Sales – Service Liaison is a sales and service professional that acts as the liaison between the division leadership, the Branch teams and our internal/external partners to ensure consistent reporting, strong process alignment and increased performance. The DSSL would help support the advancement of the division by supporting the sales and service initiatives of the bank. Expected Work Hours Monday-Friday 8am-5pm and as needed Job Description Responsibilities include, but are not limited to: Work in collaboration with Division Heads and Market Managers to ensure effective scorecard Management, including but not limited to Salesforce review/comparison and timely sales – service reporting updates. Prepares and delivers presentations on ranking reports, service updates, contests/bank initiatives and recognition to branch teams, etc. Participate in and lead a segment of the weekly/monthly divisional sales – service meetings. Assist the Division Head with preparation, team building exercises and PowerPoints. Strengthen Valley\’s Service Model and program through branch and virtual meetings/visits by ensuring effective and consistent use of sales – service coaching, observation and meeting tools to support the quality development of our associates. Support the Division in handling client issues and requests including but not limited to; follow up on existing transactions, preparing and processing documents related to new and existing business clients; serve as the customer\’s liaison with internal departments. Assist in preparation and customizing CRA presentations for opportunities available to the division, including planning events and tracking – inputting results. Act as the second contact point for business clients behind the Market Manager – Division Head, providing expertise in all products and services. Work as a liaison between IT and branch to ensure a seamless on-boarding experience for new hires at every level. Work with branch teams to ensure sufficient mentorship support, training and resources are available. Maintain knowledge of the entire bank\’s consumer and commercial deposits product line, wealth management and Insurance products, cash management and commercial loans as well as external partner products and services. Perform banking transactions in conjunction with the branch that would include wire transfers, new accounts, or any other service that the client is requesting. Support the Bank\’s Strategic Plan as well as, Retail Banking promotions and initiatives. Serve as an expert on these initiatives. Exercise knowledge of risk management, loss prevention and follow the bank\’s CIP / KYC requirements. Report suspicious / unusual activity to the BSA / AML department. Requirements Required Skills: Ability to prioritize multiple responsibilities and organize. Ability to effectively present information in one-on-one and small group situations. Must possess strong verbal, written and interpersonal communication skills. Expert PC skills including Microsoft products such as Excel, Power Point, MS Word and MS Teams. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Required Experience: High School Diploma or GED and minimum of 5 years sales/business development experience. Bachelor\’s Degree from a four-year college or university and sales/business development experience with a bank, credit union, or other financial institution preferred. FIS/IBS (Integrated Banking Solutions) preferred. Full-time/Part-time Full-time FLSA Exempt Location(s) Dover , New Jersey , United States Job Details Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person\’s qualifications and experience. $71,900.00 – $122,600.00 / year Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to \”Pay Transparency Law\”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. #J-18808-Ljbffr
Division Sales & Service Liaison - Dover, NJ employer: Valley National Bank
Contact Detail:
Valley National Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Division Sales & Service Liaison - Dover, NJ
✨Tip Number 1
Familiarise yourself with Salesforce and other reporting tools mentioned in the job description. Being able to demonstrate your proficiency in these systems during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare to discuss your experience in sales and service initiatives, particularly in a banking context. Think of specific examples where you've successfully improved processes or performance, as this will resonate well with the hiring team.
✨Tip Number 3
Brush up on your presentation skills, especially using PowerPoint. Since you'll be preparing and delivering presentations, showcasing your ability to communicate effectively in front of groups can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the bank to gain insights into the company culture and expectations for the role. This insider knowledge can help you tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Division Sales & Service Liaison - Dover, NJ
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and service roles, particularly in the banking or financial sector. Emphasise your ability to collaborate with teams and manage multiple responsibilities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Division Sales & Service Liaison position. Mention specific skills that align with the job description, such as your expertise in Microsoft products and your strong communication abilities.
Showcase Relevant Experience: When detailing your work history, focus on achievements that demonstrate your sales and service capabilities. Use metrics where possible to illustrate your impact, such as sales growth percentages or successful project completions.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with client relations and team collaboration. Be ready to discuss specific examples that showcase your problem-solving skills and ability to handle client issues.
How to prepare for a job interview at Valley National Bank
✨Know Your Numbers
As a Division Sales & Service Liaison, you'll need to be comfortable with data. Brush up on your knowledge of sales metrics and reporting tools like Salesforce. Be prepared to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Communication Skills
This role requires strong verbal and written communication skills. During the interview, demonstrate your ability to present information clearly. You might even want to prepare a brief presentation on a relevant topic to showcase your skills.
✨Understand the Bank's Products
Familiarise yourself with the bank's consumer and commercial products, as well as any external partner services. Being able to discuss these confidently will show that you're serious about the role and understand the business landscape.
✨Prepare for Team Dynamics
Since this position involves collaboration with various teams, think of examples from your past experiences where you successfully worked in a team setting. Be ready to discuss how you can contribute to team building and mentorship within the division.
