Information Technology Technician

Liverpool Full-Time 28800 - 43200 £ / year (est.) Home office (partial)

Job Description

IT Technician | Windows, Mac, Office 365, Active Directory | Cool Media Company

My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world.

They are looking for a IT Technician who will support 30 internal companies with approx. 1,800 users with general setup and daily 1st line support. You will operate in a fast-paced and dynamic work environment with a team of 8 Technicians, Engineers and Service Delivery and learn new tech and systems as you gain invaluable experience to grow within your career and the company.

You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation with a diversity-focused and dress-down culture, based in their Childwall offices in Liverpool.

This is an on-site role, with the successful candidate expected to be in the office five days a week initially. As you progress in the role, you'll have the opportunity to work from home one day a week. Once you're fully up to speed with the ecosystem and have built trust with the team, the arrangement will shift to three days in the office and two from home.

Non-negotiable requirement:

Office 365
Exchange Online
Active Directory management

Key Skills and Technologies used:

Tech support for various technologies and systems
1st line support by email, phone or in person
New device setup
Onboarding Logistics
Maintenance

Technologies:

Office 365
Google Drive
SharePoint
Adobe suite
Microsoft
Active Directory,
LANs, WANs & Wireless, TCP/IP principles and VoIP

In addition to the above stimulating work environment, you will be given projects to work on and also career development opportunities to move into infrastructure/networking/cloud positions.

Benefits:

Health care
Pension contribution
Discounted gym membership
25 Days' holiday
Training opportunities with open access to Udemy

Apply ASAP if you would relish the opportunity to work in an exciting production environment alongside creative experts in the field

IT Technician | Windows, Mac, Office 365, Active Directory | Cool Media Company

Information Technology Technician employer: Prism Digital

Join a vibrant and innovative media company that champions diversity and creativity, offering a dynamic work environment in Childwall, Liverpool. As an IT Technician, you'll not only provide essential support to a large user base but also enjoy ample opportunities for professional growth, including access to training resources and the chance to transition into advanced roles. With a fun culture, flexible working arrangements, and comprehensive benefits like healthcare and gym discounts, this is an excellent place to build a rewarding career.