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- Tasks: As a Dedicated Technician, you'll diagnose and repair Jaguar Land Rover vehicles, ensuring top-notch customer service.
- Company: Join The AA, a leader in vehicle services, partnering with iconic brands like Jaguar and Land Rover.
- Benefits: Enjoy a competitive salary, overtime opportunities, free breakdown cover, and a comprehensive benefits package.
- Why this job: Work with cutting-edge technology while developing your skills in a supportive and inclusive environment.
- Qualifications: You need an NVQ3 in Vehicle Maintenance and Repair and a full driving licence.
- Other info: Flexible shift patterns and a commitment to diversity make this a great place to grow your career.
The predicted salary is between 30000 - 40000 £ per year.
Be Better – Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA you’ll provide a prestige service to your customers. The vehicles you will be working with use some of the most advanced technology in the world and we want you to be a part of that. Your ability to carefully manage customer expectations whilst you work is as important as repairing vehicles right first time. You will be taking ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion.
In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support and opportunities for development you will have everything you need to achieve your goals.
This is the job:
- Base Salary £37,152.00 plus a location allowance of £2,056.08.
- Earning potential is in your hands - lots of overtime available.
- Hours of work: 40 hours a week, currently covering the hours of 7am to 9pm, across a shift pattern with an average shift length of 9.5 hours.
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Sign on locations also available for discussion.
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including:
- Van, full Jaguar Land Rover branded Uniform, Boots, and Jaguar Land Rover specific equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Company funded life assurance.
- Not one but two famous brands that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
What will I be doing?
- A communicator: You are our master of diagnostics and you will be the person using your knowledge and training to see through the fix from start to finish. Delighting your customer is key and you will ensure your customer is completely taken care of, providing a best-in-class service.
- A self-starter: You will be content working independently; you manage the situation. You will be there for your customer from beginning to end, even booking your own parts and re-attending where necessary.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What do I need?
- You’ll need NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with no more than 6 points.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
JLR Dedicated Technician – Dundee employer: Automobile Association
Contact Detail:
Automobile Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JLR Dedicated Technician – Dundee
✨Tip Number 1
Familiarise yourself with Jaguar Land Rover's latest technologies and models. This knowledge will not only impress during your interview but also show your genuine interest in the brand.
✨Tip Number 2
Highlight your customer service skills in conversations. Since delighting customers is key, share examples of how you've successfully managed customer expectations in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of specific instances where you diagnosed and resolved complex vehicle issues, as this will demonstrate your technical expertise.
✨Tip Number 4
Be ready to talk about your flexibility with shift patterns. Since the role requires working evenings and weekends, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace JLR Dedicated Technician – Dundee
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dedicated Technician at Jaguar Land Rover. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect your qualifications, such as NVQ3 in Vehicle Maintenance and Repair. Emphasise your technical expertise and any previous experience with advanced vehicle technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Jaguar Land Rover brand and your commitment to providing excellent customer service. Mention specific examples of how you've delighted customers in past roles.
Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment by reviewing common interview questions related to vehicle maintenance and customer service. Be ready to discuss your problem-solving skills and how you manage customer expectations.
How to prepare for a job interview at Automobile Association
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with vehicle maintenance and repair, particularly with advanced technology. Highlight specific examples where you've successfully diagnosed and fixed issues, as this will demonstrate your problem-solving skills.
✨Emphasise Customer Service Skills
Since delighting customers is key in this role, be ready to share instances where you've gone above and beyond for a customer. Discuss how you manage expectations and ensure satisfaction throughout the service process.
✨Demonstrate Independence and Initiative
The role requires a self-starter who can work independently. Prepare to talk about times when you've taken ownership of a task or project, including how you managed your time and resources effectively.
✨Understand the Company Culture
Familiarise yourself with both The AA and Jaguar Land Rover's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding diversity and inclusion, as this is important to the company.
