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- Tasks: Ensure pool safety, supervise activities, and provide excellent customer service.
- Company: Join Oxford Community Leisure Trust, promoting active lifestyles in a fun and friendly environment.
- Benefits: Enjoy free leisure access, discounts, and fantastic training opportunities.
- Why this job: Be part of a supportive team making a real impact on community health and safety.
- Qualifications: Must have strong swimming skills and a National Pool Lifeguard Qualification.
- Other info: Fixed term contract from April to October, with potential for extension.
The predicted salary is between 20000 - 28000 £ per year.
Working hours: We have 3 positions available, 40 hours per week to cover a mixture of early and late shifts including weekends (Fixed term contract from April - October, with the potential to extend & move to Sister site).
Here at Oxford Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit for a fully qualified Lifeguard to join our team.
As a Lifeguard, you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. Without you, there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and various discounts.
What you’ll need to do the role:
- You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers.
- You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment.
- You’ll help to save lives when needed.
- You’ll need to be safety conscious, vigilant, and able to deal with pressurised situations.
- You’ll need to have strong swimming skills and it’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).
Why Serco:
- Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate.
- A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
- Great people: Our centres are close-knit and friendly, and we rely on each other for support.
- Free membership at the Centre, plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS checks.
- Excellent Development and Training Opportunities with our in-house Aquatic Training Academy.
Lifeguard employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the specific safety protocols and customer service expectations at leisure centres. Understanding these will help you demonstrate your commitment to safety and customer care during any interviews or discussions.
✨Tip Number 2
Engage with the community by visiting the leisure centre before applying. This will give you insights into the environment and allow you to interact with current staff, which can be beneficial when discussing your fit for the team.
✨Tip Number 3
Highlight any previous experience in customer-facing roles, especially in leisure or sports environments. Be ready to share specific examples of how you've handled challenging situations or provided excellent service.
✨Tip Number 4
Prepare to discuss your swimming skills and lifeguard qualifications in detail. Being able to articulate your training and experiences will show that you're not only qualified but also passionate about the role.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lifeguard. Familiarise yourself with the job description and the skills required, such as customer service and safety awareness.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer-facing roles or similar positions. Mention specific instances where you demonstrated excellent customer service or handled pressurised situations.
Showcase Your Qualifications: Ensure that you clearly state your National Pool Lifeguard Qualification and any other relevant certifications. This is crucial for demonstrating your eligibility for the role.
Tailor Your Application: Customise your application to reflect the values and goals of Oxford Community Leisure Trust. Mention how you can contribute to creating a safe and enjoyable environment for all customers.
How to prepare for a job interview at Serco
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to communicate effectively and handle various situations.
✨Demonstrate Your Safety Awareness
Safety is paramount in this role. During the interview, discuss your understanding of safety protocols and how you would respond in emergency situations. This will show that you're vigilant and ready to act when needed.
✨Highlight Your Qualifications
Make sure to mention your National Pool Lifeguard Qualification and any other relevant certifications. This demonstrates your commitment to the role and reassures the interviewer of your capability to perform lifeguard duties.
✨Express Enthusiasm for Teamwork
The job requires working closely with a supportive team. Share your experiences of working in teams and how you contribute to a positive work environment. This will reflect your ability to fit into their close-knit community.
