Retail Assistant

Retail Assistant

Whitley Bay Full-Time No home office possible
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At a Glance

  • Tasks: Welcome customers, assist with stock, and maintain store standards.
  • Company: Join Screwfix, a leading retailer known for great service and teamwork.
  • Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training.
  • Why this job: Be part of a fun team, gain valuable skills, and kickstart your career.
  • Qualifications: No retail experience needed; just bring a positive attitude and willingness to learn.
  • Other info: Flexible shifts available; must be open to working evenings and weekends.

Overview You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Opening hours: Monday – Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Availabilty will be required for Fridays, evenings and weekends. Responsibilities WHAT’S IT LIKE TO BE A RETAIL ASSISTANT? Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way! Qualifications YOU ARE… Amazing at giving great service, with a positive can-do, no-nonsense approach Prepared to work hard and make the most of our training A great communicator who loves to help people Willing to learn, you don’t need retail experience to succeed Friendly, flexible, reliable, honest and enthusiastic! WHAT’S IN IT FOR ME? Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme – up to 14% Kingfisher contribution! Life cover 20% discount with Screwfix and B&Q Discounted healthcare Company share save schemes Excellent training and ongoing development, we’ll also help you be the best you can be. Follow us and find out more on our LinkedIn, Instagram & Twitter pages! Apply now! – Upload your CV and complete your application Please note, this advert may close early if the appropriate number of applications has been reached. *Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com #LI-DNI #J-18808-Ljbffr

Retail Assistant employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive work environment where teamwork and customer service are at the forefront. With competitive salaries, generous annual leave, and award-winning training programmes, you will have ample opportunities to develop your skills and advance your career while enjoying a fun and dynamic workplace culture. Join us in a role that not only values your contributions but also provides a healthy work-life balance and unique benefits like discounts and a robust pension scheme.
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Contact Detail:

Screwfix Direct Ltd. Recruiting Team

careers@screwfix.com

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.

✨Tip Number 3

Be prepared to discuss your availability during the interview. Since the role requires flexibility, highlighting your willingness to work evenings and weekends can set you apart from other candidates.

✨Tip Number 4

Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will help you align your responses during the interview.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Positive Attitude
Time Management
Adaptability
Sales Skills
Basic IT Skills
Product Knowledge
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.

Tailor Your CV: Make sure your CV reflects the qualities Screwfix values, such as great customer service, communication skills, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team. Keep it concise and engaging.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Show Your Customer Service Skills

As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.

✨Demonstrate Team Spirit

Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improved the work environment. This will show that you're a great fit for their team.

✨Be Flexible and Reliable

The role requires availability during evenings and weekends, so emphasise your flexibility. Mention any previous roles where you adapted to changing schedules or took on extra shifts. This will reassure them of your commitment to the job.

✨Express Your Willingness to Learn

Screwfix offers excellent training programmes, so convey your eagerness to learn and grow within the company. Discuss any instances where you've taken the initiative to learn new skills or improve your knowledge, showing that you're proactive and dedicated.

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