Client Services Associate

We are recruiting a Dutch Client Service Associate to support the work of the Investment Advisor within a global Investment Management firm. As a CSA, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees).

The Day-to-Day:

• Every day in this role is different! Expect a dynamic day where you will liaise with Sale Representatives, Investment Counsellors, and many other parties.
• Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks.
• Gain exposure to other European countries' businesses.
• Help Investment Counsellors with relationship management by working with existing clients on operational inquiries.
• Help produce reports based on the current situation of prospective clients.
• Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility.
• Report to your Client Service Team Leader who will aid in your on-the-job training and professional development.

Your Qualifications:

• A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus).
• Native/Fluent Dutch and English skills.
• You can connect with a wide array of audiences by phone and email with a focus on client service.
• Work well in a collaborative, team-oriented setting.
• Commitment to maintain quality of work while sticking to a timeline.

Benefits:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents.
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays.
• Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees.
• $10,000 fertility, hormonal health and family-forming benefit.
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions.
• Gym subsidy of up to £50 per month.
• Employee Assistance Program and other emotional wellbeing services.
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events.

This is an in-office role in London. Based on your role, tenure, and performance eligibility, you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.