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- Tasks: Join our team to serve customers and maintain stock at BP's travel essentials hub.
- Company: Be part of Moto, transforming the UK's rest stop experience with great brands.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Perfect for enthusiastic individuals seeking flexible hours and a fun work environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Must be 18+ for certain tasks; check transport access before applying.
Nights Team Member - £14.30ph (includes £2ph night shift premium) 11pm - 7am, shifts will include weekend work.
Address: Knutsford Services, M6 Junction 18/19, Knutsford WA16 0TL
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins. Apply today.
*Please note internally this role is called Customer Service Assistant.*
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Team Member - BP Retail & Forecourt Team · Knutsford employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP Retail & Forecourt Team · Knutsford
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a fast-paced environment. Highlight any experiences where you've enjoyed teamwork or customer interaction, even if they are informal.
✨Tip Number 2
Familiarise yourself with BP's products and services. Knowing what they offer, like Greggs baked goods and travel essentials, can help you stand out during the interview. It shows that you're genuinely interested in the role and the company.
✨Tip Number 3
Be prepared to discuss your availability. Since the role involves night shifts and weekends, be clear about when you can work. Flexibility can be a big plus, so if you’re open to various shifts, make sure to mention it!
✨Tip Number 4
Research the location and transport options. Since some sites may have limited access via public transport, ensure you know how you'll get to Knutsford Services. This will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Team Member - BP Retail & Forecourt Team · Knutsford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Member position entails. Focus on the key responsibilities and the skills required, even if they mention that no prior experience is necessary.
Tailor Your CV: Highlight any relevant experience or skills that align with the role, such as customer service, teamwork, or adaptability. Even if you lack direct experience, emphasise your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at BP Retail & Forecourt and how you can contribute to their team, focusing on your eagerness to provide exceptional customer service.
Check Your Application: Before submitting, proofread your CV and cover letter for any spelling or grammatical errors. Ensure all information is accurate and that you've followed any specific application instructions provided in the job listing.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you can contribute positively.
✨Highlight Your Flexibility
The role involves night shifts and weekend work, so it's important to demonstrate your availability and willingness to work these hours. Be clear about your schedule and show that you're adaptable to meet the needs of the business.
✨Emphasise Teamwork Skills
As a Team Member, you'll be working closely with others. Share examples from your past experiences where you've successfully collaborated with a team, whether in a job or during other activities. This will show that you can fit into their amazing team culture.
✨Prepare Questions
Having questions ready shows your interest in the role and the company. Ask about the training process, opportunities for development, or what a typical day looks like. This not only helps you understand the job better but also demonstrates your proactive attitude.
