At a Glance
- Tasks: Provide top-notch customer service to international travellers buying and selling foreign currency.
- Company: Join one of the UK's leading independent retail foreign exchange groups with a focus on personal development.
- Benefits: Enjoy competitive pay, free uniform, in-depth training, and exciting incentives for hitting sales targets.
- Why this job: Perfect for self-motivated individuals who thrive in a dynamic environment and love helping others.
- Qualifications: Previous retail or customer service experience is essential; strong communication and negotiation skills required.
- Other info: Full-time role with flexible hours; must be eligible to work full time in the UK.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first-class customer service to international travellers with the buying and selling of foreign currency.
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
The ideal candidate will have a flair for sales and can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude, and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets. You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 03:00 am to 01:00 am. You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. This knowledge will not only help you understand customer needs better but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication and negotiation skills. Role-playing scenarios with friends or family can help you become more comfortable in building rapport with customers, which is crucial for this position.
✨Tip Number 3
Showcase your previous retail or customer service experience by preparing specific examples of how you've successfully handled customer interactions. This will help you stand out as a candidate who can provide first-class service.
✨Tip Number 4
Be ready to discuss your sales achievements and how you’ve met targets in past roles. Highlighting your flair for sales will align perfectly with what we’re looking for in a Trainee Foreign Exchange Sales Consultant.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Stansted Airport - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or customer service experience. Emphasise any roles where you provided excellent customer service or achieved sales targets, as these are crucial for the Trainee Foreign Exchange Sales Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build rapport with customers. Mention specific examples of how you've successfully negotiated or assisted customers in the past, demonstrating your flair for sales.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as self-motivation, energetic attitude, and ability to work under pressure. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at ChangeGroup UK
✨Showcase Your Customer Service Experience
Make sure to highlight your previous retail or customer service experience during the interview. Share specific examples of how you've successfully handled customer queries or resolved issues, as this will demonstrate your ability to provide first-class service.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you can build rapport with customers and help them understand their foreign currency needs.
✨Prepare for Sales Scenarios
Expect to be asked about your sales techniques and how you would promote products and services. Think of scenarios where you've successfully met sales targets in the past and be ready to share those experiences.
✨Exude Energy and Motivation
The ideal candidate should have an energetic attitude. During the interview, convey your enthusiasm for the role and the company. Show that you're self-motivated and ready to thrive in a fast-paced environment.