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For Companies At a Glance
- Tasks: Polish cutlery and deliver room service with a smile.
- Company: Join University Arms, Cambridge's oldest hotel, recently renovated for modern luxury.
- Benefits: Enjoy competitive pay, free meals, team parties, and discounts across the Marriott portfolio.
- Why this job: Be part of a vibrant team in a historic setting, enhancing guest experiences daily.
- Qualifications: No experience needed; just bring a positive attitude and good communication skills.
- Other info: Flexible hours required, including evenings and weekends.
About Us
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker's Piece is the Hotel's quintessentially British Restaurant and Bar, Parker's Tavern, Library Lounge, and beautiful wood-panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge's oldest Hotel. For 180 years the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to' destination, alluring visitors with the promise of a sense of modern luxury.
The Role
- Clean and polish cutlery, crockery, and glassware to the highest standard
- Ensure all items are spotless and ready for the service
- Assist in maintaining cleanliness and organisation in the kitchen, back of house and dishwashing area
- Answer the telephone and take any room service orders or requests
- Prepare and deliver room service orders promptly and courteously
- Ensure room service trays are properly set with attention to presentation and hotel standards
- Collect trays to maintain cleanliness of service corridors
- Provide a warm and professional guest experience
About You
- Previous experience in hospitality or kitchen work is preferred, but not essential
- Good communication and time management skills
- A positive, can-do attitude and ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as required
The Perks
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
Right to work
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Pay £12.24 per hour plus £1.60 per hour tronc
Plate Polisher and Room Service Team Member employer: Parker’s Tavern
Contact Detail:
Parker’s Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plate Polisher and Room Service Team Member
✨Tip Number 1
Familiarise yourself with the University Arms and its offerings. Understanding the hotel's history, its dining options, and the overall guest experience will help you stand out during any conversations or interviews.
✨Tip Number 2
Showcase your customer service skills. Since this role involves direct interaction with guests, be prepared to discuss any previous experiences where you provided excellent service, even if it was in a different context.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Think of examples from past jobs or experiences where you successfully managed multiple tasks under pressure, as this is crucial for the role.
✨Tip Number 4
Be flexible and open about your availability. The job requires working evenings, weekends, and holidays, so expressing your willingness to accommodate these shifts can make you a more attractive candidate.
We think you need these skills to ace Plate Polisher and Room Service Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in hospitality or kitchen work. Emphasise skills like communication, time management, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at University Arms. Mention why you are drawn to their hotel and how your positive attitude aligns with their values.
Highlight Relevant Skills: In your application, specifically mention any experience you have with cleaning and polishing cutlery, crockery, and glassware. If you have experience in room service or customer interaction, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Parker’s Tavern
✨Show Your Hospitality Experience
Even if you don't have direct experience in hospitality, think about any customer service roles you've had. Be ready to share examples of how you provided excellent service or handled difficult situations.
✨Demonstrate Attention to Detail
Since the role involves cleaning and polishing cutlery and crockery, highlight your ability to pay attention to detail. You could mention any past experiences where precision was key to your success.
✨Communicate Clearly
Good communication is essential for this role, especially when taking room service orders. Practice clear and concise communication during the interview, and be prepared to discuss how you would handle guest requests.
✨Emphasise Your Flexibility
The job requires flexibility with working hours. Be honest about your availability and express your willingness to work evenings, weekends, and holidays, as this shows your commitment to the role.
