College Student Support Advisor

We are seeking to appoint a motivated individual to the role of College Student Support Advisor. The post holder will be responsible for providing and contributing to an effective, customer-focused school-based student support service. A key aspect of the role is to ensure students are making informed choices about their progression and academic performance. The role will be crucial in supporting early intervention, providing advice and guidance to students with long-term health conditions, and timely mental health interventions. This includes reaching out to students who are struggling academically or with pastoral needs to offer advice and support to help them continue their university journey.

About You: You should hold a relevant degree or equivalent professional qualification, with demonstrable experience in a support role within a busy, emotionally demanding environment. You must have excellent interpersonal skills, with the ability to engage sensitively with students and staff while maintaining professional boundaries. We are looking for someone with an awareness of mental health, experience in assessing needs, delivering appropriate support, and understanding the importance of discretion and confidentiality. Experience working in Higher Education, knowledge of safeguarding and the Equality Act, and an understanding of barriers faced by underrepresented groups would be advantageous. If you are highly motivated, emotionally resilient, and committed to promoting equality, diversity, and inclusion, we encourage you to apply for this impactful and rewarding role at the University of Leicester.

Additional Information: Informal enquiries are welcome and should be made to Lizzie Scott at ejh65@le.ac.uk. This post is exempt from the Rehabilitation of Offenders Act 1974 because the appointee will have substantial access to young people and/or vulnerable adults. Therefore, an appointment to this post will be subject to checks and appropriate clearance through the Disclosure and Barring Service (DBS). The successful applicant will be required to give consent for the University to check with the DBS for any criminal record. Information received will be kept in strict confidence and destroyed once the University is satisfied. The University of Leicester has been changing the world and people's lives for 100 years. When you join us, you'll become part of a community of Citizens of Change, including staff, students, and Leicester graduates worldwide. As a diverse and forward-thinking employer, we embed the principles of equity, diversity, and inclusion in all we do. This includes our core missions of teaching and research, as well as supporting staff, students, and the local community through our values of Inspiring, Impactful, and Inclusive. We're committed to staff wellbeing and environmental sustainability. We offer a competitive salary, excellent pension scheme, generous annual leave, and opportunities for career development in a supportive environment.