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- Tasks: Join our housekeeping team to clean and maintain hotel areas for guest enjoyment.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, valuing its people.
- Benefits: Enjoy free staff meals, employee discounts, and career progression opportunities.
- Why this job: Be part of a friendly team, develop skills, and contribute to memorable guest experiences.
- Qualifications: No prior experience needed; just a positive attitude and good communication skills.
- Other info: Flexible shifts available, with pay ranging from £9.00 to £12.25 per hour.
Location: Prehen Rd
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel. Under the leadership of our Executive Head Housekeeper, Soulef Bounaaja, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm - with later hours at the weekend. The rate of pay ranges from £9.00ph-£12.25ph depending on age.
We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development.
About The Role
- To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
Skills Needed
- Hospitality
Desired Criteria
- Previous cleaning experience
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Closing Date: Friday 2nd May, 2025
Contract Type: fulltime
Salary: From £9.00 Hourly to £12.25 Hourly
Locations
Housekeeping Attendant employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the Hastings Hotels brand and their values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Show enthusiasm for the hospitality industry. When speaking with potential employers, express your passion for creating a welcoming environment and how you can contribute to the guest experience.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since you'll be working closely with others in the housekeeping team, be ready to share examples of how you've successfully collaborated in previous roles.
✨Tip Number 4
Be proactive in asking questions about the role and the team during your interview. This shows your genuine interest in the position and helps you understand what is expected from you as a Housekeeping Attendant.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Attendant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised CV: Create a CV that showcases your relevant experience, even if it's not directly in housekeeping. Emphasise any customer service roles or teamwork experiences that demonstrate your ability to work well in a hospitality environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically and how you can contribute to their team culture and standards.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping role.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Show Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Talk about why you enjoy working in a team and how you value providing excellent service to guests.
✨Demonstrate Attention to Detail
Since the role involves cleaning and maintaining high standards, be prepared to discuss how you pay attention to detail in your work. You could share examples from previous experiences or even mention how you would approach tasks like making beds or cleaning bathrooms.
✨Prepare Questions About the Team
Show your interest in becoming part of the housekeeping team by preparing thoughtful questions about the team dynamics and training opportunities. This demonstrates that you are keen to integrate and grow within the company.
✨Highlight Your Communication Skills
As communication is key in this role, be ready to discuss how you effectively communicate with colleagues and guests. Share any relevant experiences where you resolved issues or provided assistance, showcasing your ability to maintain a harmonious working environment.
