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- Tasks: Join our Lettings team to manage relationships and ensure exceptional service for landlords and tenants.
- Company: loc8me is a dynamic student lettings company focused on providing top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Excellent communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are Monday to Friday with occasional Saturdays; driving licence required.
The predicted salary is between 24000 - 36000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us:
- You’ll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You’ll be part of an audaciously ambitious and growing company
- You’ll be working alongside great people
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the lettings market and current trends. Understanding what students and landlords are looking for can give you an edge in conversations and help you build rapport quickly.
✨Tip Number 2
Practice your communication skills, especially in handling diverse queries. Role-playing scenarios with friends or family can help you feel more confident when dealing with tenants and landlords.
✨Tip Number 3
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Showcase your customer service skills in any interactions you have before applying. Whether it's through social media or community involvement, demonstrating your passion for excellent service can make a lasting impression.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are crucial for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, compliance knowledge, and your ability to manage multiple tasks. These are key attributes that loc8me is looking for in a Lettings Consultant.
Show Enthusiasm for the Company: Research loc8me and express your enthusiasm for their vision and values in your application. Mention how you align with their commitment to innovation and personal development, which will show that you are genuinely interested in being part of their team.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle diverse customer needs and maintain positive relationships.
✨Demonstrate Your Communication Abilities
Excellent communication is crucial for this role. During the interview, practice clear and concise responses. You might also want to prepare for role-play scenarios where you demonstrate how you'd communicate with landlords and tenants.
✨Research the Company and Its Values
Familiarise yourself with loc8me's vision and values. Understanding their commitment to innovation and personal development will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of situations where you've had to prioritise tasks or adapt to changing circumstances, and be ready to discuss how you handled them.
