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For Companies At a Glance
- Tasks: Serve and deliver food to patients while providing top-notch customer service.
- Company: Join Care New England, a leader in innovative healthcare and medical research.
- Benefits: Enjoy flexible evening shifts and gain valuable experience in a supportive environment.
- Why this job: Make a difference in patients' lives while working in a dynamic team atmosphere.
- Qualifications: High school diploma preferred; no experience necessary, just a willingness to learn.
- Other info: Be part of a diverse team committed to ethical standards and inclusivity.
Department: KH-Dietary
Operating Unit: Kent Hospital
Location: Warwick, RI
Job ID: 22310
Job Status: Part Time
Shift: Evenings
Schedule: Flex evenings
Primary Function
Under the direction of the Food & Nutrition management team, the Food Service Associate is responsible for serving and delivering food and nutritional products to our patients and customers in a manner demonstrating exemplary customer service skills. The Food Service Associate encompasses multiple job assignments within the Food & Nutrition Department including: assemblers, hostess, cashiers, dining room aid, pots cleaner, and cleaning aid.
Responsibilities
- Encompasses job assignments within the kitchen, Blue Wave Cafeteria, and Concourse Café.
- Prepare meal trays, serve and/or deliver food to patients and customers.
- Maintain an organized, clean and sanitary work area at all times.
- Provide exceptional customer service at all times.
- Adhere to daily job assignment duties, cleaning assignments, and scheduled hours as posted on the schedule.
- Ensure proper care and treatment of all technology when it is assigned to you.
- Adhere to all policies and procedures within the department and outside the department.
- Adhere to dress code, which includes cleanliness, grooming, and neatness.
Job Qualifications and Specifications
A high school diploma or equivalent with six months job-related experience and/or equivalent is preferred but not required. Ability to follow oral and written instructions. Ability to keep accurate records. Must be proficient in the English language.
Care New England Health System (CNE) and its member institutions are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Food Service Associate-Patient Services employer: Care New England Health System
Contact Detail:
Care New England Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Associate-Patient Services
✨Tip Number 1
Familiarise yourself with the specific duties of a Food Service Associate. Understanding the various roles, such as assembler and cashier, will help you demonstrate your versatility during interviews.
✨Tip Number 2
Highlight your customer service skills. Since this role requires exceptional service, think of examples from past experiences where you went above and beyond for customers.
✨Tip Number 3
Research Care New England and its values. Showing that you align with their mission and understand their commitment to health care can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview. Inquiring about team dynamics or training opportunities shows your interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Food Service Associate-Patient Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Food Service Associate position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in food service or customer service roles. Mention specific tasks you've performed that align with the responsibilities listed in the job description.
Showcase Customer Service Skills: Since exceptional customer service is a key part of this role, provide examples in your application of how you've successfully interacted with customers in past positions. This could include handling complaints or providing assistance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Care New England Health System
✨Showcase Your Customer Service Skills
As a Food Service Associate, exceptional customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a food service role or another job. Highlight your ability to handle difficult situations with grace.
✨Demonstrate Teamwork
This role involves working closely with others in the kitchen and dining areas. During the interview, discuss your experience working as part of a team. Mention specific instances where you collaborated effectively with colleagues to achieve a common goal.
✨Emphasise Attention to Detail
The job requires maintaining cleanliness and organisation in the work area. Be ready to talk about how you ensure that your workspace is tidy and how you follow procedures meticulously. This will show your potential employer that you take pride in your work.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a dissatisfied customer or managing multiple tasks at once. Practising responses to these scenarios can help you feel more confident during the interview.
