Tata Consultancy Services | D365 CRM Technical Architect

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Role: D365 CRM Technical Architect

Job Type: Permanent

Location: London or Edinburgh (Hybrid)

Number of hours: Standard

Ready to utilize your skills in Microsoft Dynamics 365 CRM?

Join us as a D365 CRM Technical Architect.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

The Role

As a D365 CRM Technical Architect, you will define overall migration architecture and approach. In this role you will lead the technical planning and roadmap creation and manage Integrations with other systems. In this role you will be part of TCS Microsoft Business unit and Business Applications team, where you will work on D365 programs for customers across all industries and all geographies.

Key responsibilities:

• Define overall migration architecture and approach.
• Lead technical planning and roadmap creation.
• Manage Integrations with other systems.
• Design and execute migration.
• Guide and mentor technical team members.
• Participate in estimation for changes and enhancements to the system.
• Review and Optimize system performance.
• Manage Customization and configuration task end to end.
• Report progress to stakeholders and resolve issues.

Your Profile

Essential skills/knowledge/experience:

• Experience in leading team thought migration projects.
• Proficient in designing and implementing cloud-based solutions.
• Deep knowledge of Dynamics 365 modules and cloud capabilities.
• CRM knowledge – strong understanding of on-premises CRM systems to identify migration needs and challenges.
• Skilled in data extraction, transformation & loading ETL processes.
• Expertise in customizing D365 to meet business needs.
• Strong knowledge on security standards and data protection in cloud environment.
• Good understanding of functional modules such as Sales, Marketing and Customer Service.

Good to have:

• Strong understanding and experience Power Platform – PowerApps, Power BI and Power Automate
• Proficiency in reports development using Power BI, SSRS
• Strong understanding and experience on peripheral skills like Azure landscape and Power Platform.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.