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- Tasks: Provide exceptional customer service and assist with vehicle planning in a friendly team.
- Company: Motus Commercials is a supportive workplace dedicated to empowering its employees.
- Benefits: Enjoy 23 days holiday, BUPA medical insurance, life assurance, and employee discounts.
- Why this job: Join a passionate team, develop your skills, and make a difference in customer service.
- Qualifications: Enthusiasm, commitment, and a minimum grade C/5 in English and Maths preferred.
- Other info: Text 'Apprentice' to 66777 to apply and be part of the Brilliant Team!
Are you an aspiring candidate with a hands-on approach in providing customer service? Do you have a practical mind and great organisational skills? Do you look for ways to continually improve through personal development and embarking on training? If the answer is yes then we would love to invest in your future, empower you with the opportunity to meet your full potential and beyond should you APPLY today!
Motus Commercials located in Deeside is on the lookout for a dedicated Apprentice Customer Service Advisor to join our friendly team in the Service department. This exciting new role will see you working 5 days per week Monday to Friday 8.00am - 16.30pm. Salary - £15,704.
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
- Holiday allowance of 23 days plus bank holidays rising to 25 days
- A pension that pays through salary sacrifice
- BUPA medical insurance discounted scheme
- Life assurance 2 x salary
- Employee discounts with the Network Benefits
- Employee assistance programme
- Seminars providing education on mental, physical and financial wellbeing
- Engagement & Charity Events
Here at Motus Commercials we are proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
What Will You Be Doing?
- Providing exceptional customer service using various forms of communication
- Dealing with customer queries
- Assist with the daily planning of vehicles in the workshop
- Liaise with the workshop to monitor vehicle progress
- Scheduling services required for customers
- To understand key performance targets and support your colleagues and team to achieve them
- To embrace all opportunities of learning and developing
- To enjoy your time as a Brilliant Colleague within Motus Commercials
As an Apprentice Customer Service Advisor at Motus Commercials in Deeside we will be looking for you to be able to demonstrate:
- An interest in motor vehicles is desirable
- Enthusiasm, commitment, and confidence
- Being highly motivated with an eye for detail
- Driven by your own initiative
- An excellent communicator with the ability to maintain positive relationships
- Minimum grade C / 5 in English and Maths is preferred
Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
Should you wish to apply and be part of the Brilliant Team at Motus Commercials you can text Apprentice to 66777 or apply via the system and you can be assured your application will be acknowledged in a timely manner.
Apprentice Service Advisor employer: Motus Commercials
Contact Detail:
Motus Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Service Advisor
✨Tip Number 1
Show your enthusiasm for the automotive industry! Research Motus Commercials and be ready to discuss what excites you about working with vehicles. This will demonstrate your genuine interest during any conversations.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from previous experiences where you provided excellent service or resolved issues effectively. This will help you stand out as a candidate who can thrive in a customer-focused role.
✨Tip Number 3
Familiarise yourself with common customer queries in the automotive sector. Understanding typical questions and concerns customers have will allow you to engage more confidently during interviews and show that you're proactive.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work at Motus Commercials or similar companies can provide valuable insights and tips, plus it shows your commitment to learning and growing in this field.
We think you need these skills to ace Apprentice Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Apprentice Service Advisor. Familiarise yourself with the key tasks mentioned in the job description, such as providing customer service and assisting with vehicle planning.
Tailor Your CV: Craft your CV to highlight relevant skills and experiences that align with the role. Emphasise your customer service experience, organisational skills, and any interest in motor vehicles to make your application stand out.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Motus Commercials and how you can contribute to their team. Be sure to showcase your commitment to personal development and learning.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Motus Commercials
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the automotive industry. Employers love candidates who are genuinely excited about the role and the company.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident during the interview.
✨Demonstrate Your Organisational Skills
Since the role involves planning and scheduling, be ready to discuss how you manage your time and tasks effectively. Share examples from your past experiences where you successfully organised multiple responsibilities.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or team dynamics. This shows your interest in the role and helps you determine if it's the right fit for you.
