At a Glance
- Tasks: Join our team to serve amazing craft beer and provide top-notch customer service.
- Company: BrewDog is passionate about craft beer and creating unforgettable experiences.
- Benefits: Enjoy profit sharing, safe ride home contributions, staff discounts, and a 4-week sabbatical every 5 years.
- Why this job: Be part of a vibrant culture that values teamwork, learning, and a love for craft beer.
- Qualifications: No experience necessary; just bring your passion for great beer and customer service!
- Other info: We offer enhanced sick pay, life assurance, and even pawternity leave!
About Us
- PROFIT SHARE: Our BrewDog Bars now share 10% of their profits with our fantastic crew.
- SAFE RIDE HOME: We contribute £5 to your pay-check to help you get home safely after midnight.
- BEER TRAINING: We support you through the internationally-recognised Cicerone qualifications.
- STAFF DISCOUNT: 25% off in bars, 30% off online and 50% off BrewDog Merch.
- 4-WEEK SABBATICAL: After every 5 years, you will receive an additional 4 weeks off.
- AND A LOT MORE: Enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples on some shifts.
We’re focused on making sure that we, and future generations, have a planet to brew great beer on.
About The Role
BrewDog are on the hunt for Bar & Floor Crew! Full time and part time positions available. Our bars are at the forefront of delivering amazing beer & customer service.
In this role, you’ll be right at the forefront, delivering amazing craft beer to the people. You’ll be working closely with your crew mates to deliver the best service possible.
About You
You’ll have an interest in good beer and putting it into the hands of other people! Knowledge around craft beer is handy but not essential. You are passionate about delivering the best customer service and working with your teammates.
Bar & Floor Crew employer: Brewdog
Contact Detail:
Brewdog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Floor Crew
✨Tip Number 1
Familiarise yourself with BrewDog's craft beer offerings. Knowing their popular brews and unique flavours can help you engage with customers and show your enthusiasm for the brand during your interview.
✨Tip Number 2
Demonstrate your passion for customer service. Think of examples from previous experiences where you went above and beyond for a customer, as this will resonate well with BrewDog's commitment to delivering an amazing customer experience.
✨Tip Number 3
Show your team spirit! BrewDog values collaboration, so be prepared to discuss how you work well in a team environment and contribute positively to group dynamics.
✨Tip Number 4
Be ready to express your willingness to learn. BrewDog offers training, including Cicerone qualifications, so highlighting your eagerness to expand your knowledge about craft beer will make you a more attractive candidate.
We think you need these skills to ace Bar & Floor Crew
Some tips for your application 🫡
Show Your Passion for Beer: In your application, express your enthusiasm for craft beer. Mention any experiences or interests related to beer, even if they are informal. This will resonate with BrewDog's mission and values.
Highlight Customer Service Skills: Emphasise any previous experience in customer service, even if it's not bar-related. Showcase your ability to engage with customers and provide excellent service, as this is a key aspect of the role.
Tailor Your CV: Make sure your CV reflects the skills and qualities that BrewDog is looking for. Focus on teamwork, communication, and any relevant experience that demonstrates your ability to work in a fast-paced environment.
Craft a Personal Cover Letter: Write a cover letter that conveys your personality and why you want to work at BrewDog. Mention specific aspects of their culture or benefits that appeal to you, such as the profit share or beer training opportunities.
How to prepare for a job interview at Brewdog
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. Even if you don't have extensive knowledge, showing a genuine interest and willingness to learn can set you apart from other candidates.
✨Emphasise Teamwork Skills
Since you'll be working closely with your crew mates, highlight any previous experiences where you've successfully collaborated with others. This could be in a bar setting or any other team environment.
✨Prepare for Customer Service Scenarios
Think of examples from your past where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for customers, as this is crucial in the hospitality industry.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, or the types of craft beers they serve. This shows that you're genuinely interested in the role and want to be a part of their mission.