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- Tasks: Evaluate luxury automotive experiences and provide feedback to enhance customer service.
- Company: CXG connects premium brands with evaluators globally, redefining luxury customer experiences.
- Benefits: Enjoy flexible hours, work remotely, and choose assignments that suit your interests.
- Why this job: Shape the future of luxury experiences while indulging your passion for automobiles.
- Qualifications: Must be 18+, have a good understanding of the automobile industry, and be observant.
- Other info: This is a freelance, project-based role with multiple opportunities each month.
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Your insights will shape the future of luxury experiences.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
- Choose your assignments - align your missions with your personal preferences and profile.
- Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
- Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
- Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
This is a freelance, project-based position with flexible working hours.
Freelance Luxury Brand Evaluator Automotive Project in Swindon, UK employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator Automotive Project in Swindon, UK
✨Tip Number 1
Familiarise yourself with the luxury automotive brands and their unique selling points. Understanding what sets these brands apart will help you provide more insightful feedback during your evaluations.
✨Tip Number 2
Network with other luxury automobile enthusiasts or professionals in the industry. Engaging in discussions can enhance your understanding of customer expectations and experiences, which is crucial for your role as an evaluator.
✨Tip Number 3
Practice your observational skills by visiting luxury showrooms or dealerships. Take notes on the customer service you receive, the ambience, and any details that stand out, as this will prepare you for your evaluations.
✨Tip Number 4
Stay updated on trends in the luxury automotive market. Being knowledgeable about current developments will not only impress potential employers but also enhance the quality of your feedback.
We think you need these skills to ace Freelance Luxury Brand Evaluator Automotive Project in Swindon, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Luxury Brand Evaluator. Familiarise yourself with the expectations outlined in the job description, such as assessing customer experiences and providing feedback.
Tailor Your CV: Highlight your passion for luxury automobiles and any relevant experience in customer service or retail environments. Make sure to emphasise your ability to provide unbiased feedback and your keen observational skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the automotive industry and your understanding of luxury brands. Share specific examples of how your experiences align with the role and how you can contribute to enhancing customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury Automobiles
Make sure to express your enthusiasm for luxury cars during the interview. Share specific examples of your experiences with high-end vehicles and how they have shaped your understanding of customer service in this sector.
✨Demonstrate Your Observational Skills
Prepare to discuss how you would approach evaluating a luxury brand. Highlight your ability to notice details that others might overlook, as this is crucial for providing valuable feedback.
✨Be Ready to Discuss Customer Experience
Think about what makes a great customer experience in the luxury automotive industry. Be prepared to share your thoughts on how brands can improve their services based on your observations.
✨Familiarise Yourself with the Brand
Research the specific luxury brands you may be evaluating. Understanding their values, products, and customer service philosophy will help you tailor your feedback and show your commitment to the role.
